Social Technographics & a Power Law of Participation
I haven’t seen the report itself, but Steve Rubel says "this is the first report I have seen that really delves into what drives and motivates people to engage with the web." I’ll get a copy of it and see.
But I still contend that a more ideal community is scale free in structure. What I wonder is if you could benchmark these levels of engagement against a power law — not just to test Forrester’s findings, but to help a given company realize — "we are under-weighted in critics!"