Amazon warehouse workers are preparing to vote on whether to form the company’s first union.
EcommerceTrends
EcommerceTrends
Consumer Groups Take Amazon to Task Over Prime Cancellation Process
Amazon is coming under fire from consumer groups for how it handles Prime cancellation.
Walmart, Target and Amazon Using AI to Dictate Return Policy
Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.
Amazon Delivers 1.5 Billion Products During Holiday Season
Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.
Kroger CEO: Customers That Engage Digitally Spend Twice As Much
Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.
Lookout Amazon: Walmart Using Stores to Speed Up Online Shipping
Walmart is taking aim at one of Amazon’s biggest benefits, fast shipping, by using its stores to speed up delivery.
Amazon Using Pinkertons to Combat Unions, Spy on Workers
Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.
Shopify Evolving Into World’s First Retail Operating System
Harley Finkelstein, COO of Shopify, discusses how COVID has dramatically sped up the timeline for commerce moving online and has also moved Shopify closer to its goal of becoming the world’s first retail operating system.
Former Walmart U.S. CEO Sees Virtual Reality As Future Of Retail
Former Walmart U.S. President and CEO Bill Simon sees technology, such as virtual reality, having…
Panera CEO: Ecommerce Pivot Sparks Dramatic Growth
Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.