Amazon warehouse workers are preparing to vote on whether to form the company’s first union.
Amazon is coming under fire from consumer groups for how it handles Prime cancellation.
Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.
Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.
Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.
Walmart is taking aim at one of Amazon’s biggest benefits, fast shipping, by using its stores to speed up delivery.
Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.
Former Walmart U.S. President and CEO Bill Simon sees technology, such as virtual reality, having…
Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.