Amazon Warehouse Workers Voting On Unionization

Amazon warehouse workers are preparing to vote on whether to form the company’s first union.

Amazon Shopping - Image by Hannes Edinger
Consumer Groups Take Amazon to Task Over Prime Cancellation Process

Amazon is coming under fire from consumer groups for how it handles Prime cancellation.

Walmart Ecommerce Business Is Humming
Walmart, Target and Amazon Using AI to Dictate Return Policy

Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.

Amazon Shopping - Image by Hannes Edinger
Amazon Delivers 1.5 Billion Products During Holiday Season

Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.

Kroger CEO Rodney McMullen: Customers That Engage Digitally Spend Twice As Much
Kroger CEO: Customers That Engage Digitally Spend Twice As Much

Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.

Walmart Ecommerce Business Is Humming
Lookout Amazon: Walmart Using Stores to Speed Up Online Shipping

Walmart is taking aim at one of Amazon’s biggest benefits, fast shipping, by using its stores to speed up delivery.

Amazon Using Pinkertons to Combat Unions, Spy on Workers

Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.

Shopify COO Harley Finkelstein
Shopify Evolving Into World’s First Retail Operating System

Harley Finkelstein, COO of Shopify, discusses how COVID has dramatically sped up the timeline for commerce moving online and has also moved Shopify closer to its goal of becoming the world’s first retail operating system.

Retail
Former Walmart U.S. CEO Sees Virtual Reality As Future Of Retail

Former Walmart U.S. President and CEO Bill Simon sees technology, such as virtual reality, having…

Panera CEO: Ecommerce Pivot Sparks Dramatic Growth
Panera CEO: Ecommerce Pivot Sparks Dramatic Growth

Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.