We’re done with talking about if it is a good idea to digitally transform, says ServiceNow CEO Bill McDermott. Now the conversation has shifted to how quickly can you get me there.
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Ecommerce, Search, Social… and Conversational Space?
When I look at the conversational space I think it’s going to have as much impact as ecommerce or search or social, says LivePerson CEO Rob Locascio. The conversational space is going to be just as big.
Text is a Great Way to Increase Your Engagement with Consumers, Says Zipwhip CMO
“For businesses, the communication channels of email and phone are just becoming less and less effective,” says Scott Heimes, Chief Marketing Officer at Zipwhip. “Text is a great way to increase your engagement and responsiveness with consumers. They’ll actually respond to a text.”
Without AI, Real-Time Personalization Would Not Be Possible
“How do we shorten the space between a signal that we get, say in behavioral…
Will the Coronavirus Spark a New Era for Business?
Andy Kessler, a technology writer for the Wall Street Journal, suggests that similar to other world crises events, the coronavirus could spark a new era for business and the world. Notably, will the advent of millions of new people suddenly working and being educated online become the norm once the fear and facts of the virus fade?
Slack Helping Companies With Historic (Coronavirus) Shift To Remote Work
There are a lot of people who are moving to a remote work or work-from-home situation for the first time. A lot of executives who are struggling to figure out how to manage and maintain operational performance in this kind of environment.
Coronavirus “Social Distancing” Feeds Digital Transformation Movement
“When I think out over the next two or three years, and even the next few months with coronavirus, it feeds into this whole digital transformation movement,” says Splunk CEO Doug Merritt.
DocuSign Buys Seal Software, Maker of AI-Driven Contract Analysis
DocuSign is moving into AI with the acquisition of Seal Software, maker of AI-driven contract analysis, for $188 million in cash.
IBM Goes All-In On Slack, Deploys App To All 350,000 Employees
“Going wall to wall in IBM — it’s basically the maximum scale that there is, so we now know that Slack will work for literally the largest organizations in the world,” Slack CEO Stewart Butterfield said.
Digital Transformation is the Biggest Opportunity of Our Time
I’m so excited about this cloud future and digital transformation. I have been all over the world and met hundreds of customers in the last three months. Digital transformation is the biggest opportunity of our time. ServiceNow is the platform that essentially is the platform of all platforms. Every environment in the enterprise today is a heterogeneous environment.