Zoom
Zoom Acquiring Five9 for $14.7 Billion

Zoom announced it is acquiring Five9, a leading intelligent cloud contact center provider, for approximately $14.7 billion.

ServiceNow CEO on "The Whole Point Of Digital Transformation"
ServiceNow CEO on “The Whole Point Of Digital Transformation”

Business is really simple, and people are more productive and they’re doing things that can lead to growth and opportunity says ServiceNow CEO Bill McDermott. That’s the whole point of digital transformation.

Slack CEO Stewart Butterfield: No Intention To Make Slack Free
Slack CEO: No Intention To Make Slack Free

Stewart Butterfield, CEO of Slack, says that both Slack and Salesforce have no intention of making Slack free for enterprises.

Salesforce Buys Slack for $27.7 Billion
Salesforce Buys Slack for $27.7 Billion

Salesforce announced that it is buying Slack for $27.7 billion in cash and stock. The company says that combining Slack with Salesforce Customer 360 will be transformative for customers and the industry.

Microsoft Dynamics 365 Marketing
Microsoft’s Approach to Data a Major Advantage Over Salesforce

Microsoft’s approach to customer data could help the company make major headway against Salesforce.

Benioff: There Would Be No Salesforce Without Larry Ellison
Benioff: There Would Be No Salesforce Without Larry Ellison

Marc Benioff, CEO of Salesforce, says that without Oracle founder and CEO Larry Ellison there would be no Salesforce.

Salesforce CEO Marc Benioff: We Are In A New Digital World
Salesforce CEO: We Are In A New Digital World

Marc Benioff, CEO of Salesforce, discusses how we are not living in the past or the future, we are living in the present. He says that the present is a new digital world in an all digital world.

Adobe CEO Shantanu Narayen: Pandemic Was Inflection Point For Everything Being Digital
Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

Shantanu Narayen, Chairman and CEO of Adobe, discusses how the pandemic has created another “inflection point” in the move toward digital transformation.

Customer Meetings Will Change Forever, Says Shark Tank’s Robert Herjavec
Customer Meetings Will Change Forever, Says Shark Tank’s Robert Herjavec

Some things in the new world will change forever. Customer meetings will change forever. In the past, I never thought that I could do a Zoom call or a Teams call with the CEO of a company I’m trying to sell to.

Ecommerce, Search, Social… and Conversational Space?

When I look at the conversational space I think it’s going to have as much impact as ecommerce or search or social, says LivePerson CEO Rob Locascio. The conversational space is going to be just as big.