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“For businesses, the communication channels of email and phone are just becoming less and less effective,” says Scott Heimes, Chief Marketing Officer at Z...

Salesforce Is Buying Spiff

Salesforce announced it is acquiring Spiff, a incentive compensation management (ICM) software company....

The CIO Is Now Central To The Business Strategy

“The CIO now has become front and center and central to the business strategy,” says Aongus Hegarty, President of International Markets at Dell Technologie...

Dreamforce 2023: Salesforce Unveils Einstein 1 Platform

Salesforce has unveiled its latest trusted AI platform at Dreamforce 2023, announcing Einstein 1 Platform....

Salesforce Beats Estimates On Strong AI Portfolio

Salesforce released its quarterly results, beating analyst estimates on its strong AI portfolio. Sales...

Salesforce Is Raising Prices

Salesforce announced it is raising prices on many of its cloud services, effective August 2023. Salesf...

Salesforce Unveils AI Cloud for Generative AI in the Enterprise

Salesforce unveiled AI Cloud Monday, positioning it as a way for enterprise customers to deploy "trusted" generative AI workflows....

Salesforce Growth Hits a Wall

Salesforce reported its latest quarterly earnings and it was not all good news, signaling a period of slow growth....

Maximizing Sales and Revenue with Client Relationship Management Software

There's a set of tools designed to help organizations manage the interactions they have with their clients and prospects. This operation management system...

Google Experiment Is Adding Favicons to Ads

Online ads may be on the verge changing significantly, with Google testing favicons within ads. Favico...

Ecommerce, Search, Social… and Conversational Space?

"When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social," says LivePerson CEO Rob Locascio. "Th...

San Francisco Real Estate Gets a Boost From SAP

San Francisco's tech real estate market has taken one hit after another, but SAP is making a welcome appearance....

Huawei Switches to Its Own MetaERP to Mitigate US Bans

Huawei is looking in-house to mitigate US-led efforts to block the company's access to commonly used software....

Microsoft Adding ChatGPT Email Creation Into Viva Sales

Microsoft is taking another crack at Salesforce, integrating ChatGPT email creation into Viva Sales to make it easier for salespeople to communicate with c...

Salesforce Announces Einstein GPT, a ChatGPT-Powered Einstein AI

Salesforce has announced Einstein GPT a major upgrade to its Einstein AI that uses OpenAI's ChatGPT to improve its abilities....

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