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Text is a Great Way to Increase Your Engagement with Consumers, Says Zipwhip CMO
“For businesses, the communication channels of email and phone are just becoming less and less effective,” says Scott Heimes, Chief Marketing Offi...
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Salesforce Is Buying Spiff
Salesforce announced it is acquiring Spiff, a incentive compensation management (ICM) software company....
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The CIO Is Now Central To The Business Strategy
The CIO now has become front and center and central to the business strategy, says Aongus Hegarty, President of International Markets at Dell Technolo...
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Dreamforce 2023: Salesforce Unveils Einstein 1 Platform
Salesforce has unveiled its latest trusted AI platform at Dreamforce 2023, announcing Einstein 1 Platform....
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Salesforce Beats Estimates On Strong AI Portfolio
Salesforce released its quarterly results, beating analyst estimates on its strong AI portfolio....
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Salesforce Is Raising Prices
Salesforce announced it is raising prices on many of its cloud services, effective August 2023....
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Salesforce Unveils AI Cloud for Generative AI in the Enterprise
Salesforce unveiled AI Cloud Monday, positioning it as a way for enterprise customers to deploy "trusted" generative AI workflows....
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Salesforce Growth Hits a Wall
Salesforce reported its latest quarterly earnings and it was not all good news, signaling a period of slow growth....
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Maximizing Sales and Revenue with Client Relationship Management Software
If you're looking to maximize sales and revenue, it's time to pick the right client relationship management software....
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Google Experiment Is Adding Favicons to Ads
Online ads may be on the verge changing significantly, with Google testing favicons within ads....
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Ecommerce, Search, Social… and Conversational Space?
When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social, says LivePerson CEO Rob Locascio. ...
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San Francisco Real Estate Gets a Boost From SAP
San Francisco's tech real estate market has taken one hit after another, but SAP is making a welcome appearance....
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Huawei Switches to Its Own MetaERP to Mitigate US Bans
Huawei is looking in-house to mitigate US-led efforts to block the company's access to commonly used software....
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Microsoft Adding ChatGPT Email Creation Into Viva Sales
Microsoft is taking another crack at Salesforce, integrating ChatGPT email creation into Viva Sales to make it easier for salespeople to communicate w...
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Salesforce Announces Einstein GPT, a ChatGPT-Powered Einstein AI
Salesforce has announced Einstein GPT a major upgrade to its Einstein AI that uses OpenAI's ChatGPT to improve its abilities....
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Microsoft Dynamic 365 Copilot Is the First CRM/ERP AI Copilot
Microsoft is continuing its rollout of artificial intelligence across its platforms, unveiling Microsoft Dynamic 365 Copilot....
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Microsoft Adding ChatGPT Email Creation Into Viva Sales
Microsoft is taking another crack at Salesforce, integrating ChatGPT email creation into Viva Sales to make it easier for salespeople to communicate w...
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Salesforce Bows to Investor Pressure, Appoints New Board Members
Salesforce is bowing to investor pressure, appointing new board members shortly after activist investor Elliott Management invested in the company....
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Ecommerce, Search, Social… and Conversational Space?
When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social, says LivePerson CEO Rob Locascio. ...
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Tableau Bears the Brunt of Salesforce Layoffs & Reorganization
Salesforce may have spent $15.7 billion to acquire Tableau, but the division is bearing the brunt of Saleforce's recent issues....
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