Salesforce has announced AI-driven improvements to Service Cloud, aimed at helping service agents and their customers.
Zoom made headlines in July when it announced it was purchasing Five9, despite apparently having competition from Salesforce.
Salesforce is preparing to enter the video streaming market, a major departure from its current CRM and enterprise offerings.
Salesforce has completed its $27.7 billion acquisition of Slack, combining the leading CRM platform with one of the leading messaging platforms.
Salesforce has announced Dreamforce 2021, the first such global event, with both virtual and in-person elements.
Salesforce has delivered its first quarter results, posting a record quarter on strong Customer 360 results.
IBM is acquiring Waeg, the leading European Salesforce Consulting Partner as it continues its transition to hybrid cloud services.
Salesforce has announced its fourth quarter results, turning in a record-breaking quarter and raising its fiscal 2022 revenue guidance.
The Department of Justice (DOJ) has asked for a second round of information on Salesforce’s acquisition of Slack.