Salesforce Competed With Zoom to Acquire Five9

Zoom made headlines in July when it announced it was purchasing Five9, despite apparently having competition from Salesforce.

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Google Ads Beta May Add Keywords Automatically, Result In Overspending

A new Google Ads beta may result in overspending, as a result of keywords being added without users’ knowledge.

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TikTok Plans Transparency Center, Tries to Dispel Censorship Claims

TikTok has announced the upcoming launch of a new Transparency Center, aimed at pulling the curtain back on the platform’s moderation efforts.

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Amazon Readies Second-Generation Arm Chip For Data Centers

Reuters is reporting that Amazon’s cloud computing unit has designed a more powerful, second-generation chip…

Rakuten Super Logistics To Open 6 New Ecommerce Fulfillment Centers

The recent USPS shipping structure changes will increase retailers shipping costs, says Rakuten CEO Mike Manzione. What Rakuten does is help retailers offset by utilizing a network of order fulfillment centers, thereby controlling shipping costs while decreasing shipping times.

How to Strategically Automate Your Facebook Page, Get More Engagement in Less Time

Facebook might have been hit by scandals recently, but it remains the biggest social media…

Microsoft Warns of Rising Tech Support Scams, Calls for Industry-Wide Cooperation

Incidents of tech support scams targeting susceptible PC users are increasing, Microsoft warned. The company…

New Facebook Collection Ads Dramatically Boost Sales for Advertisers

Facebook’s Collection Ads have helped millions of companies boost their sales and drive discovery. The…

Facebook Articles Now Have Call-to-Action Units for Email Newsletter Sign-Ups

Facebook Media recently announced two updates to Instant Articles that should help publishers build their…

Amazon Announces Cloud-Based Contact Center Service

Amazon has released Connect, a contact center as a service hosted in the AWS cloud.…