When I look at the conversational space I think it’s going to have as much impact as ecommerce or search or social, says LivePerson CEO Rob Locascio. The conversational space is going to be just as big.
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The CIO Is Now Central To The Business Strategy
The CIO now has become front and center and central to the business strategy, says Aongus Hegarty, President of International Markets at Dell Technologies. There has been a fundamental change in the role of the CIO.

Oracle CIO: Every Enterprise Has the Security it Deserves
Every Enterprise has the security it deserves, says Oracle CIO Mark Sunday. “It begins at the very top. It truly begins with the board, CEO, and the Executive Committee to set the culture and to ensure that the people, process, technology, and the governance processes are in place to ensure the security of customers, companies, and employees information.”

Create a Marketing Strategy That’s Not Annoying, Says Bombora VP
“It’s really about customer experience,” says Nirosha Methananda, VP of Marketing at Bombora. “I think that is something fundamental to marketing. I feel like we have gone down this path of almost over automating and having to constantly pounce on people without necessarily being conscious and mindful of what their experience is on the other end.”

Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital
Shantanu Narayen, Chairman and CEO of Adobe, discusses how the pandemic has created another “inflection point” in the move toward digital transformation.

COVID Accelerated Digital Transformation, Says DocuSign CEO
We have seen significant acceleration since the COVID-19 pandemic, says DocuSign CEO Dan Springer. A significant portion of that (increase) was due to increase use cases from customers driving that digital transformation faster with services like DocuSign.

WordPress VIP Buying Parse.ly to Increase Enterprise Analytics
WordPress VIP (WPVIP), Automattic’s enterprise subsidiary, is buying Parse.ly to provide enterprise clients with content analytics.

ServiceNow CEO Says Cloud Computing Is Century’s ‘Pervasive Computing Theme’
ServiceNow CEO Bill McDermott has called cloud computing the “pervasive computing theme of the 21st century.”

Walmart is the Roman Empire of Retail
Walmart is the Roman Empire of retail, says Burt Flickinger, Managing Director of SRG Insights. Walmart announced an impressive earnings and revenue beat that told the story investors want to hear. Walmart is winning the retail wars, especially against arch-rival Amazon.

SAP’s Cloud Revenue Grew 28% in Q4
SAP will release its fourth-quarter results next week, but the company has already revealed its Q4 cloud revenue grew a whopping 28%.

COVID/WFH Has Broken Big Tech
In a huge Twitter thread, a big tech insider reveals that COVID and generous work from home privileges are destroying the morale of big tech employees.

Slack Has Already Transformed Salesforce
Slack has already transformed the way we work at Salesforce,” says Salesforce Co-CEO Bret Taylor. Not only has Salesforce transformed the way they work with Slack but so are the customers of Salesforce.

Sezzle Is the Creditization Of a Debit Card, Says CEO
“Consumers love our product because it represents purchasing power but also budgeting for them,” says…

Fiserve CEO: From Large To Small There’s a Comeback In Payments
It’s a great space a great and a great opportunity says Fiserv CEO Frank Bisignano. The opportunity to build things and grow is always a lot of fun. From large to small there’s a comeback in payments and we see growth going forward.

Ecommerce Nearing $1 Trillion
“We’re forecasting that ecommerce spending this year will be somewhere between $850 billion and $930 billion,” says John Copeland, Vice President of Marketing Science and Customer Insights at Adobe. This would be a 14 percent increase over last year.

Uber Built A Very Anti-Fragile Business, Says Jason Calacanis
Early Uber investor Jason Calacanis says that unlike Lyft, Uber built a very anti-fragile business with the combination of Eats and Rides and has become relentlessly focused.

Gartner Names Oracle a Magic Quadrant Leader for Third Successive Time
Oracle has been named a leader in the 2021 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the third successive time.

Is Amazon Destroying Retail?
“A set of facts could be put forward that would support that (they are destroying the retail landscape),” says former Walmart CEO Bill Simon. “Do I want to go out of business because I’ve lost my sales by not matching them on price? Or, do I want to go out of business because I’ve matched them on price?”