LinkedIn Links to Recent Contacts, Redefines Recent
On Friday, I wondered what happened to a favorite LinkedIn feature for viewing recent users. I received two subsequent emails from customer service, only to find out I was wrong about the feature because of LinkedIn’s questionable grammar. The semantic web’s a long way off if we can’t master our native languages’ semantics first.
Here’s the first of the two responses:
I do apologize for not being familiar with this feature. I did some research and no one that I talked to was familiar with this feature either. So, I have escalated this to a higher level for you. I am sure we will get to the bottom of this for you. Thank you for being a valued Linkedin Member.
While I didn’t feel that valued, I received one more email that answered enough of my questions for the time being:
The specific view you’re talking about is this:
I hope this helps. I do apologize for not being familiar with this right away. For the confusion I have given you 5 InMails to use. They do expire in 90 days so don’t let them go to waste. Enjoy and have a great weekend!
This gets into the semantic confusion. The entire time, I thought "recent users" meant "people who used LinkedIn recently." Yet LinkedIn actually meant "newest users," which is still helpful, but nowhere nearly as useful for me. If my contacts were on LinkedIn recently, as I thought LinkedIn implied, then it meant I was reaching out to someone already recently engaged with the site. Yet these were the newest contacts, so I was performing a different service instead, often becoming one of the first people to connect with them and helping them build their networks.
1) A blog reader wondered if LinkedIn still has the feature where you can view who’s viewed your profile (at least in some vague sense, such as a location or employer) and how many times your profile came up in search results. I saw it about a week ago but don’t see it anymore. Do you still see it? I’ve also asked my new best friend in customer service for more dirt.
2) If we have met or been in contact to some degree, I welcome connecting.