August 12, 2003

I have received over 2 dozen calls on Monday, Aug.11, 2003 concerning people with Windows XP that contains an error that states there was in an error in the RPC and the system will reboot.

This is a virus, folks!

Here is what you need to do to remedy yourselves.

Problem: With no warning, my system pops up a dialog that states, “Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly”. It generally happens several times a day.

Possible Solution: First, IMMEDIATELY disconnect from the internet!

Go to Start/Run and type in: services.msc

Scroll down to Remote Procedure Call (RPC)/Recovery/First Failure/Restart the Service.

Install or enable a firewall immediately.

Run an updated virus scan.

Or Scan for Viruses online:

Also be sure to update immediately to prevent this in the future:

This will tell you more:


Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom’s book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, or directly through him. His free informative web site can be found at Donate $30 to help maintain his site and you’ll get a free autographed copy of his book. Carey can be reached directly at