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Outlook 2010 Is Broken… Twitterers Try To Fix It

Users don't want Word rendering their HTML in Outlook anymore!

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Even though Microsoft’s Outlook is viewed as the standard email client, it has some problems. Specifically, Outlook doesn’t render HTML correctly, which drives designers insane.

So what is Microsoft doing about the problem for the upcoming release of Outlook 2010? One word, nothing. Sigh, you’re killing us Bill.

Do you wish Microsoft would use IE to render HTML in Outlook 2010? Tell us.

Microsoft has confirmed that they plan to continue using the Word rendering engine to display HTML in Outlook 2010. (Please keep in mind that EVERY OTHER mainstream email client currently used anywhere uses a web browser to render HTML.)

For those of you asking, "What’s the big deal?" Remember Outlook 2000? It used Internet Explorer to render HTML. To help jog your memory, check out the image below from the Email Standards Project.

Outlook 2000 & 2010 comparison

Based on the image above, you can see that Outlook is NOT evolving with the web – they’re de-evolving.

The ESP have put together a very well designed website entitled Outlook’s broken – Let’s fix it. The site is really quite nice, it consists of a rolling wall of tweets, which shows the design community’s real-time response to Microsoft’s continuing stance on HTML rendering in Outlook 2010.

At the time of this writing 21,107 have joined the cause, and it’s growing very rapidly.

Outlook is broken - Let's fix it.

Below is the site’s description of their cause…

Microsoft have confirmed they plan on using the Word rendering engine to display HTML emails in Outlook 2010.

This means for the next 5 years your email designs will need tables for layout, have no support for CSS like float and position, no background images and lots more.

Outlook 2010 is still in beta and Microsoft wants your feedback. It’s time to rally together and encourage Microsoft to embrace web standards before it’s too late.

Let’s use Twitter to send a clear message to Microsoft.

Join 21,107 others asking Microsoft to improve standards support and make sure you include fixoutlook.org in your tweet. We’ll pull together every tweet that includes the link here to give Microsoft a unified message from the community.

Microsoft has become aware of the Twitter campaign, and "appreciates the feedback". William Kennedy, Corporate Vice President, Office Communications and Forms Team, addresses the issue in a post on the Outlook Team Blog

"Microsoft welcomes the development of broadly-adopted e-mail standards. We understand that e-mail is about interoperability among various e-mail programs, and we believe that Outlook provides a good mix of a rich user experience and solid interoperability with a wide variety of other e-mail programs. There is no widely-recognized consensus in the industry about what subset of HTML is appropriate for use in e-mail for interoperability. The “Email Standards Project” does not represent a sanctioned standard or an industry consensus in this area. Should such a consensus arise, we will of course work with other e-mail vendors to provide rich support in our products. We are constantly working to improve our products and the experience that they give to our customers."

icrosoft sees and hears complaints… but still has no plans of fixing the HTML rendering problem at this time.

To add your input on the Outlook situation, simply click the button below, or have the http://fixoutlook.org/ in your tweet.

Le'ts fix Outlook button

Microsoft has no foreseeable plans to fix the HTML rendering issues with Outlook. Will this cause you to switch to an alternate email client, if you haven’t already? Leave a comment below if you plan on switching from Outlook.

Outlook 2010 Is Broken… Twitterers Try To Fix It
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  • http://twitter.com/digideth B. Moore

    Mico*EXPLICATIVE*** Replied http://bit.ly/gFWOE

    They are putting themselves out of business more and more everyday.

    The ridiculous blog post of BS confirms once again that i should buy another Apple.

    • Guest

      Oh get over yourself

    • Jeremy Muncy

      I updated my post including some of that information.

      Thanks for the heads up.


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

  • http://www.suburban-glory.com/ Andy Walpole

    Thanks for this post. I’ve Tweeted the message and I’ll blog about it too. At the moment designing for HTML newsletters is an absolute nightmare – I can’t believe Microsoft want to make it worse.

  • Out-dated

    If you really want to make a statement: don’t use Outlook. Get over it. Sales revenues drive action faster than any online attempt at campaigning. Switch to one of a gazillion other friendly email clients.

  • Rick

    YES! I guess that’s why I STILL use Outlook 2000!

  • Guest

    twitter” fixing it? twitter??

    netizens need to stop flattering themselves.

  • Zorglub

    Definitely NO.
    HTML e-mail is sh…
    I’m using both Outlook and Thunderbird to red e-mails, and my conclusion is :
    USE ONLY PLAIN TEXT for e-mails!

  • Guest

    Why do we need HTML in emails. Give me a link to your webpage and I’ll check it out if I want. I dont need fancy HTML emails, they are just cluttering up my mailbox and take up more space then needed.

  • Guest

    First of all, I don’t think anyone that tweets on twitter should be allowed to have a say about any technology decisions, period.

    Anybody that tweets, and thinks that Twitter is useful, cannot be taken seriously when “demanding” certain functionality from a manufacturer. Any manufacturer that pays attention to “tweeting twats” needs to catch a wake up call.

    • Alex

      Tell that to the streets of Iran.

  • Guest

    rather than try and convince them to switch from word to html, why not improve both products and improve the html rendering engine in word.

    besides for the avg user word is the better editor for email. for the folks that do mass emailing edit it notepad like a real web programmer… if you have to rely on WYSIWYG then how can you call yourself a web programmer anyway.

  • Guest

    It’s hard to believe that the MS Outlook team executive was stupid enough to post an arrogant “Ivory Tower” pronouncement on a blog with a comments section!

    And you folks who have a problem with Twitter need to go back to the 70s where you belong. If the tool can make entire governments shudder, it should work on Microsoft too given enough attention to the issue.

  • http://twitter.com/gillardg gillardg

    they better use GeckoFx

    GeckoFX is an open-source component which makes it easy to embed Mozilla Gecko (Firefox) into any .NET Windows Forms application. Written in clean, fully commented C#, GeckoFX is the perfect replacement for the default Internet Explorer-based WebBrowser control.

    http://geckofx.org/

  • Rolf

    I find some of the topics very off topic here. In addition, fixing Outlook _is_ important and I Twittered this opinon.

    Using IE or even the default browser (like Firefox) to render HTML is the only sensible solution. I would like to see _technical_ arguments, if there are any, supporting the use of Word instead!
    Using word to rendering HTML is just another security nightmare.

    I also strongly disagree with those off-topic opinions.
    - using Twitter for commenting on technical issues is OK (Twitter Twat, are you generally fighting machines yet?).
    - not using HTML in emails and restricting it to pure test is stone age. Using Rich Text should become obsolete, how about ODF?
    - while Outlook may be fairly unattractive when compared to Web mail + Web calendars in the long run, it will be with corporate users for a very long time. So for … sake, fix it.
    - are you aware that you CAN show any HTML mail in IE manually? All you have to do is open the mail, choose action+other actions+view in browser. It should be a snap for MS to supply an automatic feature within Outlook.

  • Arek

    Hmm, this interesting article won’t make me to vote on “fixing the Outlook”. Instead it will make me to vote for “not using Outlook”. I will not be begging Microsoft to fix their product, we have a free market after all.

  • Guest

    The only emails which are effected by this are spam emails… so really i couldn’t give 2 hoots if its “fixed” or not.

    The example used in the article are exactly the kind of crap I don’t want in my inbox and delete without reading anyway. Being properly rendered isn’t going to make me more likely to read it.

    No matter what you think of microsoft, all the marketing crap which is emailed as html is far worse

    Actually, given that its annoying the designers who come up with this crap I really hope MS don’t fix it

    Real emails from real people with content that I actually want to read always seem to render properly

    • Jeremy Muncy

      Not all email effected by this is SPAM.

      I know, personally, I get loads of legit email that use HTML… and all render fine in my GMail account… but if I were to load them in Outlook… talk about problems.


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

      • Guest

        Strange my GMail account doesn’t display HTML emails properly, doesn’t matter if i’m using IE or Firefox…

        … ah that’ll be because I have it set to NOT download images, that way I can filter out the crap more easily without having to wait for 100 or so sliced images to load up.

        Seriously, Outlook isn’t broken, its you guys and your insistance on “rich media” content (i.e. marketing bollocks) which is screwed.
        Leave it as formatted text with a few images and the world will be a slightly better place

  • AnExMsftie

    This debate is probably 15 years old – when outlook first added word as an option, I remember the debates clearly. Word is an authoring environment (of sorts), HTML (ie IE/firefox etc) is not – this has always been the problem. The arguements made by the msft guy are on this point though he doesn’t say it well.

    That said its still the wrong decision for 1 big reason: programmability. MSFT, what the heck is the model for manipulating an incoming message? Please don’t say MAPI or you will embarasses yourself. Structure of the body of the incoming message is ___? Model for forms is ____? It should be the DOM as defined by W3C standards.

    The ‘subset’ of HTML for email should be (drum roll….) HTML! Duh. Why do we need a subset? Outlook should allow me to specify my HTML renderer of choice, as defined by a standard provider interface.

    Want to change MSFTs mind on this? They will listen to really only one group — large corporates. THat’s where all their office revenue comes from.

    • J

      It would make more sense to match up the word rendering engine to something resembling w3c standards. And no, No corporation/government etc should listen to the 2 or 3 sentence rambles fed by people that have no vested interest in the company.

      If you own outlook complain. If you don’t own outlook, be quiet.
      Most corporate intranets are locking down HTML in email anyway for security reasons. It’s #2 on most email security checklists, right after, install antivirus. And yes, I’m a designer/developer by trade and have long since advised my clients to keep newsletters short sweet and simple to avoid the 4.01 HTML bugs.

  • Guest Reader

    Maybe you should blame the US Justice Dept and the European Union.

    If M$ were to bind Outlook to the IE engine for HTML rendering,
    it would just be another argument in these lawsuits.

  • Guest

    I would love to just dump OL completely. Every version is worse than the previous. But what’s with Thunderbird? Buggy, slow, featureless (compared to OL) – THIS is the open source competition?

    You gotta be kiddin me .. if only OutlookExpress / WindowsMail supported Exchange ..

    Cheers.

  • http://www.josephrosson.com Guest

    IE is a bloated beast that will dirty the Outlook experience. They need to get on board with the free Web Toolkit like everyopne else and then they might actually have a decent lightweight browser for Outlook.

  • Guest

    I use Outlook 2003, but I preview all of my email as plain text. Only if I don’t understand the message do I then display it as HTML. I don’t really care about the layout (and actually prtefer the layout in the Outlook 2010 sample in the main article), but it should be as the author intended if possible. That said, if the author’s aware of the problem and intends to send the email to Outlook users, perhaps they could use the Word rendering engine to design the layout or, if the layout differences are that important to the understanding of the content, inform the recipient to view the email in their browser to get the proper interpretation. As long as there’s no data loss, any legible rendering should be fine. Perhaps Microsoft could give the user a choice of rendering engines.

    Oh, and remind me why we need twitter (my 8 year old loves it, but I don’t get it).

    • Guest

      Load Open SuSE Linux it’s free; comes with Firefox browser and the Thunderbird e-mail client. They both work just fine. You’ll also get Open Office which also works just fine to create document, presentations and spread sheets. I’ve been using this combination for the last three years and experienced very very few problems.

  • KISS

    “….(Please keep in mind that EVERY OTHER email client currently used anywhere uses a web browser to render HTML.)”

    Uh no – I use Forte Agent (paid version) and it renders its own HTML quite adequately. Besides, what on earth is wrong with sending simple text emails instead of cluttering up the world more useless pseudo rich content???

    • Guest

      In addition to Outlook used at work, at home I use a paid version of Eudora, version 4.3. It does not use a web browser to render HTML. It has an option to send a message to your favorite browser if you need to, but does only very basic rendering, which is fine by me.

  • David Edwards

    Why does everyone feel so compelled to help Microsoft? Yes – Outlook is an inferior product (along with many Microsoft products). But – it is easily substituted. Pick another product and use it. There are plenty out there to choose from on multiple platforms.

    Bottom line – Microsoft is too big and too sluggish to “get it”, plus too arrogant to acknowledge so. They only way they will “get it” is one day when they wake up, look around, and see themselves with about a 37% market share. Microsoft today is roughly where GM was in 1979.

  • Hmm

    It’s insane to use Outlook at all! Only worms, trojans etc. like this gate..

  • NJ

    I know everyone hates Microsoft. Probably for many good reasons. But the simple fact is that Microsoft got sued lots and lots of cash for shipping Windows with Explorer as the built in browser. The EU claimed it was anti-competitive.

    So, for MS to make outlook use explorer rather than word to render emails would mean they couldn’t ship outlook by default. Sticking to Word stops them getting sued. It’s that simple.

    It’s not some great anti-user campaign. It’s simple economics and trying to appease all the lobby groups who don’t want IE shipped as standard.

  • Scott

    …are you going to start “fixing” Yahoo! Mail, GMail, and all of the other email clients that strip out CSS, Javascript, and other HTML elements in order to make viewing email “safe”?

    The reason email clients *MUST* only render a subset of HTML is to ensure security. When you are browsing the web you are (arguably) responsible for the sites you visit. However, with email you can (and do) receive emails from spammers and hackers on a daily basis – without your consent. If Outlook were “fixed” then your very next post would be about how stupid MS was for allowing such a huge, gaping security hole in Outlook.

    Incidentally, your comments section only allows a *VERY* limited subset of HTML and no CSS. Why is that?

  • Matt

    Bill Who?

    Dude, if you mean Bill Gates, he doesn’t work there anymore and has been removed from the day to day programming/decisions for a long time.

    Get your info right.

    • Jeremy Muncy

      Just for the record… I know Bill Gates no longer “works” at Microsoft.

      Just when someone says Microsoft, what is the first name that pops in your head? … Bill Gates.

      I wasn’t implying that Gates himself made this decision.


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

  • Benoit Paquette

    Why use OUTLOOK at all since MOZILLA THUNDERBIRD is free ?

    • Guest

      I have been useing Mozilla for years, and now looking at Linux for more control. I have had good reports on Linux.

  • http://wehner.org Charles Wehner

    Microsoft do not fix anything. They have a monopoly, and exploit it ruthlessly.

    The big problem to date is with Vista. It is simply BROKEN. It does such things as “configuring updates” even when there is no connection whatsoever with the Web. This means that it takes random bytes from a buffer, and scatters them throughout the system. So it is self-corrupting.

    Vista is not software compatible. It has untested “Knowledge Bases” available on the Microsoft website. They are free of charge, but are BLOATWARE. The most important of these is a KB file which if it worked would enable Vista to understand KB files. It says that it deals with incompatibility problems with SERVICE PACKS, with UPDATES and with SOFTWARE.

    So we have an operating system that does not understand service packs, updates or software. A WRECK.

    Microsoft ignore this, because people in trouble keeping telephoning the “Help Line”, and PAY HIGH FEES to get such advice as “WHY DON’T YOU TRY……”

    If Microsoft were a world-class company, their products would work out of the box.

    So the trouble with Outlook is just more of the same.

    Blame-shifting is another of the techniques they use. Huge numbers of crashes occur with Vista. Microsoft counted the number of times the machine had, for example, Nvidia drivers. They then quoted the figure, and slandered Nvidia by suggesting that Nvidia were to blame. This ignores the reality that Vista crashes with just about every kind of software, other than with (some of) the built-in software.

    Who will Microsoft blame now, if people show their displeasure with Outlook?

    Charles Douglas Wehner

  • http://www.seosean.com SEO Services

    Outlook email client is horrible! Designing emails for Outlook is a nightmare. I just spend all night doing one, and I mean all night. I don’t see why they can’t just use an HTML browser to render the emails. The only reason not to is shear laziness on the development part.

  • crabshell

    If Word is supposed to generate and render HTML, why not fix Word?

  • Guest

    It’s only email… get over it.

    • Guest

      Wow… ok, I’ll tell you why:

      Because a *LOT* of business relies on emails for Marketing their products or services. And a badly formatted email just won’t sell. I can even give you the example of the company I’m working at.

      We do marketing campaigns for medicines (for the account of big pharmaceutical companies) that aims to give better information about those products to physicians. In short, we teach them stuff. We reach them through email.

      A badly formatted email will have the phys say “what the heck” and put it in the junk/spam. A good formated email will enlighten him, thus you’ll receive better care and recommendations…

      Sometimes it worth something to do things correctly… and that’s a single example, think of the rest…

      • Guest

        Well, I’m far more likely to junk an HTML email advert than a plain text one. I assume that if it’s HTML with lots of graphics then they spent more time and energy on the marketing than on the product, so the product is probably crap or nonexistent. I’d much rather just receive text with a link to a well designed web site than have a well designed web page delivered to my inbox.

  • Guest

    Yes OL2010 shoudl use the browser to render HTML NOT MS Word.. Unless Word used the Browser to render HTML and passed it thru.

  • http://www.snerdey.com Snerdey

    For the life of me I can’t seam to figure out why emails are so far behind when it comes to today’s day and age of email marketing, reports and HTML.

    It’s time for the new and get everyone updated. Broken software should have never been released. Same goes for “hackable” software. Why in the heck release it??

    I gave up on Outlook years ago.. now it’s Thunderbird for me.

    Good luck!
    Snerdey

    Follow me on Twitter!
    http://www.twitter.com/snerdey

  • http://cheyennearcade.com webmaster@cheyennearcade.com

    LOL Microsoft fix Outlook? You got to be joking. They supposedly fix Microsoft Internet Explorer with their last release. That new reliease of IE is so broken the end results would be even worse on html emails rendered with the new IE html engine Microsoft put out. I do not think Microsoft even cares about webmasters and the usefulness of their products. They want to dominate the market and want everyone to code THEIR WAY OR THE HIGHWAY. I have yet to see Microsoft release a product that wasn’t broken at the time they released it. Vista is terrible and the lastest IE release is even worse.

    Windows 98 fixed over 5,000 bugs identified in 95. XP Pro fixed even more identified with Windows 98. Microsoft gets worse every year with their products.

  • Guest

    Of course Microsoft should fix HTML display in Outlook, and perhaps if enough people generate enough publicity they will, though that would break a precedent. But this little issue is just one of hundreds of thousands of bugs and broken features in Microsoft products … think of image handling in Word, think of data types in Excel, think of Outlook’s UI for email options, think of folder sizes or hung networking in Windows. These and a myriad of similar defects in Microsoft products have been sitting unfixed for many years, wasting people’s time, causing painful stress, and costing users and businesses untold sums. Meanwhile Microsoft focuses on adding gratuitous new features and UI revamps and pushing the frontiers of technology, paying scant attention to the long-standing design failures in its installed product base. This is what will ultimately bring about Microsoft’s demise.

  • http://www.kevinwebb22.com Kevin

    Microsoft is like the government. They make a lot of money from people who really don’t have any choice but to pay it, they have a lot of power and they don’t listen to the people who they supposedly “work for.”

  • Peds

    For security reasons I display email as plain text. The only reason for HTML or word email is (a) so my mother can send messages with pastel-coloured backgrounds, or (b) so corporate drones can infest your inbox with full-colour adverts for their worthless goods.

    Whether Outlook uses HTML or Word, it is still broken. Say NO to HTML emails. Say NO to Word emails. Use plain text only.

    • Keef

      …c) it’s a way to deliver value-added informational content to our clients who requested it and paid for it. Security challenges can and should be surmounted so your mother can use whatever color she wants. Enough with the “email is text” dogma. So boring.

      • http://www.redink.co.uk Stevo

        Right on. It’s weird how so-called techies get so grouchy about IT moving on. Email isn’t text anymore than writing a letter to your mother is text.

    • Jeremy Muncy

      Email is more than just text, and has been for quite sometime.


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

  • George Norman

    Actually, it would be very nice if Microsoft used Safari to render HTML in Outlook. Then everything would look like it was supposed to.

    • Jeremy Muncy

      Microsoft using an Apple product will not happen.


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

  • Guest

    why bother even spending 30 seconds telling MS to fix the html rendering engine in Outlook ?
    Use something else !

    • http://www.redink.co.uk Stevo

      The issue over what email client to use is irrelevant. This problem is for people developing for email who have to accomodate two types of user; Outlook and Everyone Else.

  • Serious Outlook, Web Developer

    Microsoft will not adhere to standards for several reasons:
    1. Only Microsoft clients can interoperate.
    2. Sending email using any other client swill create broken HTML preventing GMail, Yahoo!Mail, other web clients as well thick clients from sending HTML emails.
    3. Most people use HTML email without knowing it.
    4. Many people also use Word email without knowing it. They use pretty Word formatting, etc. which gets lost when the email is read by another non Microsoft Mail client.

    Only way they will back off will be anti-trust.

    What would your standard non-techie do when things don’t interoperate? They will want the Microsoft Office Suite to get on with their work. Any business will eat that cost. Microsoft benefits.

    I still remember the Winmail.dat format. For years Microsoft would not release the details of the format. One had to work very hard to prevent it from getting generated.

    Using Word: I am also worried about using Word for composing email. Think about compatibility issues there.

    All in all, MS believes they own the space and any one entering is seen as a threat.

    I wonder if Outlook Express and Hotmail and their derivatives (Windows Live/ MS Live, etc.) will be able to interpret the HTML email.

    In that case, one may have a legal case against MS: they have to disclose the api (including the behavioral aspects) or run into anti-trust issues because they tied the platform to the application.

    The best place to try case will be in Europe, US being a pushover.

    • http://barefoot-seo.blogspot.com Robert

      I’m sorry, but obviously I’m the one that’s lost here.

      Okay, anti-trust? I do believe that Microsoft had to unbundle IE from Windows due to a EU ruling. So how do they now render HTML without a browser? I’m no Microsoft fanboy, but it seems that they were pretty much dealt a harsh blow on that one. So they simply moved over to another product that was part of the office package!

      You see the real issue here is that people like you, who jump up and down screaming anti-trust have forced Microsoft to make the change. Now you don’t like their option?

      Thing is most people are running in a Windows environment. Will they upgrade… yes. Will the average end user care? No. Perhaps in 10-15 years when the average human being is somewhat tech savvy this might be an issue, but for now with Microsoft owning most of the space I think that they really shouldn’t be too concerned with the occasional disgruntled web developer or email marketer.

      This is one occasion where I’ll come to Microsoft’s defense, even though I’m a Linux fan.

  • http://www.elliottrodgers.com Guest

    Not surprised about Outlook at all… Most of the software Microsoft produces is ridddled with non standards compliance and bugs.

    Why should Microsoft fix Outlook to render HTML according to standards? They can’t even make a browser that complies with standards and haven’t fixed Internet Explorer in the latest monstrosity that is version 8.

    Long live Thunderbird and Firefox (or Chrome, Safari, Opera…)

  • Email Client King

    I do not currently have any of these issues i get all my emails as i should. Granted i have to allow pictures sometimes. I do think that once you have IE installed and updated, at least has been the case for me and my clients, we never really experienced this issue.

    The fact that some people do get weirdly rendered emails, well there is nothing that can be done, it happens with my yahoo and hotmail accounts too, many emails render weirdly, like most things, the person creating and deploying have to know what they are doing.

    Personally I love outlook and web access to web outlook, as well as its sync with windows mobile. Never had issued, just use it correctly and it always works correctly :)

    I do like MS.

  • Peter da Silva

    The Microsoft HTML rendering engine has been the biggest security problem on the Internet for over a decade, and its use in Outlook was one of the biggest instances of that problem. It’s fundamentally insecure and can not be fixed without breaking every application that uses it, and I cheered when Microsoft removed it from Outlook.

  • LJ

    You can actually create html emails that work in outlook with css and background images… yes you need to use tables but what does it really matter?.. I’ve been doing this for ages, if you search around good enough you’ll find the solutions..

  • Guest

    I use Thunderbird so couldn’t care less whether that piece of cr*p Outlook renders HTML correctly or not.

    • Jeremy Muncy

      This seems to be the general consensus…


      Jeremy Muncy
      Follow me on Twitter twitter.com/jmuncy”>@jmuncy

  • Guest

    No, Its bad personal security

    • Guest

      I don’t even have Outlook on my machine! Have never used it and never will.

  • http://superdealshop.com Bryan Quinn

    What’s the Outlook for Microsoft? Enough to pay the Bill with creditors at the Gates!

    You’ve got to feel sorry for the guy. Like the software, he’s well out of it. LOL

  • http://www.abundantace.com/ ace

    That’s typical of microsoft and their products. Is it a wonder why more and more users are switching to macs.

  • http://www.sportfishingasia.com Skywoolf

    Since when did Microsoft care about quality or what users want?

    Their products are almost all full of bugs. They are STILL vulnerable to the many thousands of viruses. They use excessive amounts of memory and disk space, etc

    While MS can get people to pay excessive prices then get them to pay again and again for bug fixes that cause more bugs why would they care?

    Most people use Windoze just because other people use Windoze, not because the product is any good.

  • Guest

    Quite frankly I dont use Windows/msoft anymore I have now gone over to Linux Mint, because Microsoft have stopped listening to its people. I just bought a brand new laptop/notebook and as soon as I booted up I was displayed a dreadful Virus I think it was called Vista or something. it wouldnt even let me turn off Norton, If I had kept the Vista Virus on the machine I would have also had to register a free 3 month trial with norton wether I liked it of not.
    www.glowgolf.com.au

    • Guest

      The problem was Norton not Vista. The latest version of Norton was garbage. Try not to let your prejudice cloud your mind.

      • Guest

        That wasn’t a low flying jet… that was a point going right over your head….

  • John

    Hypertext was meant for web pages. When you write a letter, do you use extensive mark-up? No? Then why do you suddenly need to do so when writing an electronic letter?

    If HTML never found its way to e-mail Outlook, Outlook would’ve been a lot safer years ago. I’m glad to see Microsoft finally starting to get smart about security.

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