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eBay Puts PayPal in the Spotlight

Has Plans for Mobile and More

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eBay is holding an annual analyst meeting on Wednesday March 11th. Highlighted at this meeting will be future plans for eBay’s PayPal business.

John DonahoeAs Peter Burrows at BusinessWeek notes, John Donahoe has said that he expects PayPal to be bigger than eBay itself. It looks like the company’s making moves to accommodate that, and that includes mobile.

"Like most online companies, PayPal has plans for the mobile market," reports Burrows. "The company just announced a new hook-up with Research In Motion (RIMM) that makes PayPal an option for buying apps for BlackBerry devices. And for the future, Stephenson says, they are also working on ways to make PayPal available on billions of lower-end phones that lack Net access—even phones owned by people who don’t have credit cards or bank accounts."

Sidenote: Putting more focus on mobile makes sense. In fact, more businesses should really be doing so. This is a topic discussed in the following exclusive interview with Cindy Krum from Rank-Mobile:

PayPal is apparently also working on a way for developers to create new ways for users to use the service.

It’s no secret that eBay itself has weathered a fair amount of criticism. Perhaps focusing on PayPal a bit more will help the company’s stock. PayPal’s senior Vice-President Jack Stephenson doesn’t think the stock market properly values PayPal, so they’re going to give more visibility on that side of eBay’s business.

Critics will likely have plenty to say,  as it is eBay’s highlighting of PayPal that is one of their frustrations. eBay’s move of going to no checks or money orders didn’t go over to well with many of the site’s users.

eBay Puts PayPal in the Spotlight
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  • Guest

    The critism of ebay and the Global ebay Boycott continues!

    Please follow these links to find out what ebayers REALLY think of Donahoe & his “Disruptive Innovation” scheme against ebayers, their reputations and their businesses.

    How eBay is Alienating Selling Allies

    http://www.channelinsider.com/c/a/SMB-Partner/How-eBay-is-Alienating-Selling-Allies/

    ====================

    Are you an ex-eBay seller? If so, what can they do to win you back?

    http://www.examiner.com/x-312-Auctions-and-Antiques-Examiner~y2009m3d1-Are-you-an-exeBay-seller-If-so-what-can-they-do-to-win-you-back

    ====================

    Hey eBay, Say Hello to Bonanzle

    http://www.businessweek.com/technology/content/mar2009/tc2009033_379735.htm?site=cbs

    ==================

    Ebay Stockholders and Sellers Calling For Immediate Termination of John Donohoe CEO

    http://www.petitiononline.com/jdonohoe/petition.html

    ====================

    SPOTLIGHT: WATCHING OUT FOR YOUR SAFETY AND POCKETBOOK
    Battle over bag: Seller loses out in online

    http://www.ajc.com/services/content/printedition/2009/03/08/spotlight03083dot.html

    =====================

  • Guest

    I’m pretty sure PAYPAL has done so well because Donahoe and company have been focussing on ruining Ebay – that jobs pretty well done now, so onto other areas! Great! The black thumbs have arrived – I suspect we’ll see a ton of well-meant but misguided decisions on PAYPAL and it’ll join EBAY in its dive.

  • Disgruntled PayPal User

    PayPal in the Spotlight? Seriously?

    Dealing with PayPal is a nightmare of incompetence. Having used it as both a buyer and a seller, I cannot recommend it and avoid it whenever possible.

    PayPal Customer Service is designed to frustrate the user into never contacting them again. Inappropriate canned responses are the norm. English is a foreign language. Attempting to get a resolution to an issue takes 3 weeks or more. Truly, it is unbelievably bad.

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