Autonomic Computing A Heartbeat Away
IBM seeks to solve the issue of overly complex computers with the use of self-managing systems.
When fixing a computer issue, finding the cause of the problem and a way to resolve it takes 50 to 80 percent of a technician’s time. About 15 to 20 percent of their time involves applying the necessary fix to the system, according to analyst firm Enterprise Management Solutions.
IBM thinks that computers should do a lot of that work themselves. Starting in 2001, the company began working on the concept of autonomic computers. Similar to the human autonomic system, IBM envisions a computer system that can automatically identify root causes of problems.
The basic idea holds that a quicker analysis of a problem leads to a faster resolution. That means less downtime for the system and the users that depend on it. It also means finding little problems before they turn into bigger ones.
IBM recently announced new offerings from its Global Services group. One will be an Accelerator for Service Management for Problem Determination. It appears to be an aggregator of system events, where the autonomic technology can sift through it and find potential issues.
Another service will support mySap Business Suite, with technology from IBM’s Tivoli that helps users share information across the various SAP applications. IBM has incorporated autonomic technology into Tivoli’s Provisioning Manager to enable this.
David Utter is a staff writer for WebProNews covering technology and business. Email him here.