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eBay Wants Its Sellers Back

Makes Feedback and Payment Policy Changes

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  1. Guest

    The amount of resentment that EBay generated in the last year with its idiotic and abusive policies will not be undone quickly. They treated their core base of sellers like unwanted trash, in their pursuit of the big bucks sellers, and now are paying the price. The sellers WERE the buyers in most cases, and the changes were deeply self-sabotaging to the site. Firing Donohoe and implementing some major revisions–like abandoning the worthless Best Match and DSR policies–would be a good start.

  2. Guest

    The changes started in early 08 when John Donahoe took over the reigns from Meg Whitman. I am currently a seller on the site.

    The changes have been nothing short of disastrous. Many sellers have left. New venues are and have sprung up. Bonanzle is a stand-out. If Ebay doesn’t change their arrogant course of action, this site will be nothing more than a business course in colleges: “How Not To Run a Corporation.” Books will be written about Donahoe’s assinine plan. Google, ‘John Donahoe and Legg Masson’ to see how insane his mind works.

    Donahoe will not address the users; he stays hidden. I’m convinced he’s scared of us. Yes, the sellers are loud. Ebay was the people’s venue-the flea market of e-commerce.

    If Donahoe cared about this company or about saving people’s livelihood, he should resign. Anxiously waiting Q4 Earnings.

    • Chris Crum

      Seems to be the general consensus. Management was the number one frustration with eBay sellers when I researched my article on that.

  3. Well, I’m not surprised – I am, however, surprised at the lengths Ebay let this go to before starting to backpeddle. Its almost too late and it definitely IS too late to get some of them back. The changes they made so far are not going to cut it and will not bring back a significant amount of the good, honest small sellers they need. They need to sit down with a group of small sellers and find out what these people NEED in order to make sales on their site. Without that – they are lost because so far Ebay has simply been arrogant, overbearing and oh sooooo stupid! The small sites have felt like its been Christmas all year. They finally got their foot in the door and some of them will definitely grow to be competitive with Ebay in collectibles, vintage and rare items formerly offered on Ebay by small sellers. Etsy and Bonanzle should top that list. Even if small sellers go back they will NEVER again totally depend on Ebay and they will list on many other sites. Ebay killed the goose that laid the golden eggs and John Donahoe did it by his own hand! Ebay Board of Directors….WAKE UP in the present economy and the hard hard year ahead of us, Ebay needs the small sellers with their flea market finds in order to bring in the buyers who need bargains – without them….Ebay and its bunch of “diamond sellers” will simply be spinning their wheels as they descend down that drain!

  4. Greg

    Chris, if you read the actual announcements, and particularly delve into the Payments Policy, you’ll see that these are essentially meaningless tripe.
    Like their Feedback removal changes of last fall, the customer must use very specific language in order for Feedback to be “qualified” for removal. In the case of cross border feedback, the buyer must specifically refer to “Customs delays” or “Customs charges” in order to
    Qualify. Being “Qualified does not necessarily guaranty removal. If for instance, a buyer says, “It took too long”, it would not fit into ebay’s tight little compartment of Qualification.

    As for the Payments Policy, some of the Optional companies will only serve Power Sellers and even then, based on application. All of the options will be tunneled through eBay’s check-out portal to improve visibility for Unpaid Items. However, the one point they refuse to discuss is the return of paper Payments. This is a big concern for many sellers. The point of no return is Jan 15th. From that point we shall see just how this affects the selling ranks. I’m pretty sure that more will file towards the exit.

    • Chris Crum

      Interesting commentary.

      • Michael

        Interesting comments, I have always disliked PayPal, it is not regulated, you have no official comeback on them, they hold money without reason.

        My experience with e-bay as both seller and buyer has not been good, in fact the last experience with a seller involved buying a car, which, when I went to collect it, the seller had sold it on to someone else. E-bay were not interested in recovering my money, so, I had to resort to taking the seller to court. When I posted this as a comment, they objected.

        Conclusion, I will no longer use e-bay either as a seller or buyer.

        Solution: For the last year I have been building a web site that is “Socially Inclusive” which means that a major chunk of the income it will generate is plowed back into supporting local activities, communities, events etc. So by using the its range of services the buyers, sellers, advertisers, will be helping a lot of people.

        The beta version of the site is due for release soon, http://www.blackcatsearching.co.uk the .com will be soon. We are currently testing out the functions on both domains, so there is some test rubbish.

        As the site is socially inclusive it means it will be constantly changing as dictated by demand. In addition to keeping the costs as low as possible, we will try to offer the best services.

        We are fed up with big business ripping off the people and keeping all the profits, so we are hoping that Black Cat Searching will prove to be a popular alternative.

  5. Guest

    I’ve sold on eBay for almost ten years until recently. In all that time I NEVER used Paypal. I only had two non-paying bidders and one bad check which the buyer made good on. My customers were quite happy to pay via money orders and personal checks. Now I am not allowed to sell since I will not use Paypal (and allow Paypal access to my accounts, ID, and to hold any funds for unlimited amounts of time). If eBay truly wants its sellers back they need to do two simple things:

    1) Allow sellers to sell without requiring their eBay-owned company Paypal. Let the sellers accept money orders and checks they way they used to. (Isn’t this a violation of antitrust laws anyway?)

    2) Allow sellers the ability to post negative feedback for dishonest or non-paying bidders. That is the only way to warn the eBay community about these types of buyers. If eBay is truly just a venue tobring buyers and sellers together as they claim then they need to take themselves out of the feedback equation.

    And while we are at it, it would be a good idea to stop hiding the identity of bidders, so that honest buyers can be protected from shill bidding, which is rampant on eBay at this time thanks now to this insane change!

    • J

      Never ever use paypal ! Everything ebay has done in the past year is helping other online auctions grow .Last night I went to Bidz.com and found same items 20%-50% cheaper .With the new changes people are charging more and the items don’t sale.

  6. Guest

    Like another commenter pointed out, the feedback relief is meaningless and worthless, as it does not address a cross-border buyer kicking the heck out of your shipping DSRs (which are what ebay uses to punish sellers). An equitable solution would have been to give automatic DSRs based on time from payment to electronically-logged shipment. Of course, what is equitable seems to keep escaping the Donohoe team. With the current round of DSR floggings, many sellers just quit international selling, especially to risky places like Italy.

    The true solution to the loss of brand value, is for the ebay board to kick the current management team out pronto, apologize, and bring in a team that knows how to listen and how their marketplace works–they must be powersellers with certain minimum DSRs (like 4.8) to get their bonuses.

  7. Alison

    As a buyer AND a seller on Ebay, I have seen both sides of the issue. What I didn’t understand is why the changes were so one-sided in favor of the buyers. I am currently selling off all my current inventory and will be quitting Ebay, as a seller AND as a buyer, when it’s gone—UNLESS these supposed new seller-favored changes appear first. I am not holding my breath.

  8. Guest

    Interesting that they are finally going to offer a shopping cart checkout BUT you can only use ebay approved payment options not available to all sellers. I checked out the addition of Moneybookers – more expensive than paypal. Paymate is not coming to the US until February and they will not be announcing their fee schedule until then.

    Of course we can expect to see the latest ebay acquisition Bill Me Later to be added – ebay seems to think that this will satisfy those that paid with checks or money orders. With their skewered view of the ebay marketplace I doubt that this will work out as they expect.

    For any change that eBay announces you have to be very careful to read all the fine print, assess what hoops you as a seller will have to jump through to comply, and figure out whether the change actually benefits you as a seller or is merely a diversion to mask increased fees and visibility control.

  9. Guest

    EBay burned their bridges with me, and I just don’t know if I’ll ever be able to come back. They’ve already shown sellers that eBay management holds all the cards in this power play, and it’s either their way or the highway.

    If I ever do start selling again, I’ll give all the new venues a good hard look before I decide to sell on eBay again.

    “Fool me once, same on you. Fool me twice….”

    • Guest

      ebay have treated all their sellers badly

      would you let your boss treat you the way they do ?

      The small sellers have now been kicked out , where do they think their
      power sellers come from ? you dont just set up in business as a
      power seller you have to work at it.

      there are plenty of good alternative selling and buying site out there
      now and may of them are worth a try ,
      http://www.zolanta.com , free to list , a reasonable charge for a store , online help which is very usefull when using a different site , they also upload your goods to google , friendly forums where you can pop in for a chat or to get help .
      you can choose how to accept payments you are not forced to accept paypal
      also try checking out http://www.pheebay.com very good advice for sellers

  10. Richiemagoo

    The idiots that run Ebay will never “get it”. If they really wanted us back, they’d have to:
    Return to a fair mutual feedback system.
    Eliminate the DSR system.
    Kill Bestmatch.
    Get rid of the ever-increasing prohibited items list.
    Stop removing sellers listings without warning or explanation.
    Lower their fees.
    Stop telling us how much we can charge for shipping.
    Let sellers determine how they choose to be paid.
    Let sellers set vtheir own terms of sale, and make buyers subject to them.
    Offer real customer service and stop all the lies.
    Hold buyers accountable for their bids.
    Stop allowing returns on “as is” items.
    Stop trying to run our businesses, and start letting the free market operate, and just be what they were years ago- a venue- and not a dictatorial partner in OUR businesses!

    And quite frankly, I have such a sour taste in my mouth from Ebay, that even if they were to actually do all of the aboe…I sztill wouldn’t return, as I don’t want to be associated with such an absurd, crooked company; and I have found that I can do better elsewhere, while spending far less in fees and while maintaining control over my business and preserving the reputation that I have built over 30 years of doing honest business and offering personal service.

    I guess it’s easy for them to make tiny concessions when they see that their plan to court the mega-sellers isn’t working- but they had no trouble dumping us when it was working!

  11. Bonanzle Bob

    I opened a booth on Bonanzle.com 3 days ago, and sales started within 2 days.
    AND I can take payments with checks, money orders, or even milk, chickens, or eggs, If I so choose!

    I’m sick to death of eBay!

  12. I was one of eBay’s foremost sellers (eBay ID: emovieposter.com)selling over 300,000 items in ten years for over 13 million dollars (and I had 100% positive feedback, and started all auctions at 99 cents and no reserve, and sold only vintage items). I left completely 6 months ago, and in 2008 had my first $3 million year ever, with over half coming from sales on my new auction site at http://www.emovieposter.com !

    I received over 173,000 feedback on eBay, and maybe two or three of them referenced customs, so this is an idiotic public relations movie aimed at Wall Street (pretending they are “listening”) and NOT an actual attempt to fix what is broken.

    While the S.S. eBay founders and takes on water, the execs are busy re-arranging deck chairs!

    I was one of the very first major sellers to leave eBay, but there is nothing as powerful as an idea whose time has come, and in this case it is sadly the time for almost all smaller sellers (and ALL sellers of vintage items) to leave eBay (although it would be more fair to say that eBay left US, rather than we left eBay, given their many incomprehensible changes the past year).

    Bruce Hershenson
    President
    eMoviePoster.com

  13. MisterTim

    EBay is adding these two unknown payment methods because of their fear of violating antitrust laws with Paypal. They know what they are doing is illegal, so they try to pretend that eBay users have multiple payment options. Let’s face it, eBay has done eveything in their power to convince buyers that Paypal is the safest way to pay. It isn’t, but the truth never stopped eBay before. Unless you have a Paypal account, it is almost impossible to buy or sell on eBay now. That is a perfect example of a tying arrangement and steering business Paypal’s way.

    Banning checks and money orders under the guise of buyer “safety” is yet another lie from eBay. I have received hundreds of checks and money orders while selling on eBay and NEVER received a bad check or a counterfeit money order. I have also bought hundreds of items on ebay with checks and money orders and ALWAYS received my item. EBay likes to embellish how unsafe their website is just to push their lousy Paypal service. I will never use Paypal and I will never buy or sell on eBay again.

    • Chris Crum

      That’s an interesting theory. I can’t say that I am familiar with either service.

  14. They are trying to bring matchsticks to a high stakes poker game and pass them off as real chips. No sensible seller is going to buy into these changes as any more than a pitiful attempt to claim changes without making any meaningful changes.
    Like so many that have commented before me I no longer trust eBay.

  15. Guest

    EBay wants its international sellers back? I stopped selling internationally the moment DSR ratings took place. Free shipping still does not produce a 5 Star DSR rating. When you tell a buyer they are anonymous, they feel free to lie, and competetors can easily ruin the reputation of a seller with anonymous false ratings.

    EBay needs to do away with negatives for sellers totally, and go to a mutual DSR system where sellers can rate buyers ‘anonymously’. Then let sellers block buyers who fall below a 4.8 on their buying DSR scores.

    EBay made their dictatorship (do as we say, not as we do) debut at exactly the wrong moment for the company, the economy and the internet marketplace, and eBay is now suffering the consequences of their ignorance, licking their wounds and pretending to care about Sellers. Buyers used to shop eBay to find unusual items, and now Buyers find only buy.com junk. Talented Sellers are now making the eBay competition stronger, and Sellers such as Bruce Hershenson are eBay’s newest competition – selling for themselves!

    EBay is listening? Then why did eBay cancel eBay Live 2009? What a disaster 2008 was, and I’m sure they felt the wave of seller hatred pointed right at them, so they ran and hid before they would be exposed. EBay is now completely ignorant to those who loved it and made it what it WAS, and the eBay CEO will go down in history as the man who sunk eBay, the Titanic. RIP eBay.

  16. Arthurstone

    I can remember the day that I heard about eBay. I was in one of my local used photo gear stores and the manager told me that he was selling on eBay and how great it was. I ordered dial up service so that I could see what all of the buzz was about. It was fantastic! I had a great time buying and selling. I never even thought about being ripped off. I had one problem and got an immediate refund with no questions asked.

    Now, many years later, things are much different. There is a Walmart and Dollar Store feel to eBay now. Pages and pages of new items from big retailers. If I sell something and a buyer rips me off I can’t warn other sellers with a negative feedback. EBay tells me how much to charge for shipping, even though I always charged the exact amount that I paid. I used to accept Postal Money Orders. I can’t do that now unless I get sneaky in my descriptions and tell my buyers to email me for payments other than via PayPal.

    With the advent of the DSR system I gave up. I maintained a 100% feedback rating and was proud of that. Now it means nothing. EBay insinuates to buyers that a DSR of 4 is good and not to worry, the seller can’t tell that you are the one that ruined his ratings. PURE EVIL.

    Unfortunately, the niche that I buy in is still only found in any amount on eBay. ECrater has a few listings so there’s hope for me there.

    Yes, if eBay rolls back all of those areas of complaint I would stay with eBay. Don’t hold your breath unless you look good in blue.

    Dave

  17. Kathy

    It has puzzled me over the last year why any business would keep stating that it is making its site “safe” for buyers.

    As a buyer, I would be very wary of any site that keeps telling me they have to make it safe for me so I can trade there confidently.

    If I were ebay management, I would have been cleaning up the site all along without publicizing the problem. People have reported fraud and fake articles for sale on the site to management for many years and they did nothing to correct the problem.

    Sure, there are bad sellers out there–just as there are scamming buyers. But what ebay has done does not solved either problem and pits buyers against sellers as though they were adversaries instead of business traders.

    Ebay continues to quote statistics that support their changes but no one believes them. The bottom line is that ebay and PayPal want to maximize profit for themselves, just as any business should. However, killing the golden geese (the sellers) who lay pay the fees makes absolutely no business sense.

    Trust is gone for many sellers. Why believe a company that is a proven liar? Once lost, it is difficult if not impossible for trust to be re-established.

    The good news is that alternative sites are experiencing increasing traffic. Every sale off ebay is a commission they did not get. Maybe ebay management have finally taken notice of the increase in listings on these other sites. But it many be too late. If I had ebay stock, I would unload it.

    • Chris Crum

      I would be interested to see some usage stats on a lot of these alternative sites.

  18. PayMate is meant for Australian payments. PayMate only offers buyers protection for payments made for Oztion.

    Moneybookers isn’t accepting new US accounts and doesn’t allow current US customers to send money to other users in the US or those outside of the US. All you can do is withdraw or add money. It also offers no buyer protection as far as I can tell.

    Both of the services are pretty much useless for Americans so .com has no reason not to throw these as a bone to sellers.

    The feedback policy change regarding international shipments and customs fees requires sellers to be extremely specific and the buyers must also be extremely specific. Of course this isn’t even a change or new policy as I’ve known these requirements for probably the last 6 months. eBay has a habit of taking little known policies and claiming they are brand new and proof of becoming a better site for its sellers.

  19. Balzenawe

    The eBay brand name is becoming more and more shunned [even a joke] by many people that I talk to. Some practically spit the word when speaking it. And it will take more than throwing a couple of practically meaningless ‘bones’ to sellers to improve that.

    A lot of quality sellers [who are also for the most part buyers] shun eBay because of the ridiculous hoops that they have to jump through regarding these 2008 changes. I would venture to say that a majority of us quality sellers had smooth transactions with satisfied buyers for years, or we would not have remained on eBay. And ebay also got their cut. It does not take a rocket scientist to see that the 2008 changes campaign by current eBay management was greed driven, and done with intended deceit and favoritism. That alone has alienated many great sellers with unique and eclectic inventory.

    Buyers are shunning it because these changes, including the ‘deproved’ Best Match, are making things more confusing and less rewarding. The unique items are becoming more scarce on eBay as the sellers of them move to other business friendlier venues. Plus, the anonymous bidder BS has taken some of the sport out of the ‘chase’ for these items. With idiotic comments from eBay management like ‘Search is always a journey’ [ from eBay NA President Ms Norrington], it seems clear that there is no real ‘brainpower’ at the reins of eBay these days. The search for the holy grail is a ‘journey’ .. the search for an item should be a ‘destination’!

    eBay has offered practically nothing for many of us yet to reconsider using them again to buy or sell. And time is slipping away while they ‘disruptively innovate’ the site downwards. As people put more time and energy into their businesses on alternative sites and their own websites, eBay gets further and further away in their rearview mirrors. eBay truly needs an enema, especially one that will rid them of the Donahoe regime, to make them look appealing again to many of us.

  20. figs

    GIVE ME A BREAK! These changes do NOTHING to solve the MAJOR problems with ebay and the concerns we all have! In the past year I have been TOTALLY MISTREATED by this (so called) company(while paying thousands in fees)! …Ive been kicked in the rear, lied to, spit on, shoved aside, slapped in the face, ignored, laughed at, hung up on, stolen from, stuck in the back and finally hog-tied and rolled out the door!

    YOU REALLY THINK I GIVE A RIP ABOUT ANY CHANGES THEY MAKE? I’M GONE AND ANYONE WITH ANY GUTS WILL BE TOO! HOW MUCH ARE YOU WILLING TO TAKE OFF THESE UNGRATEFUL ~@#&%$???

    …I feel like Clark in Christmas vacation:

    Hey. If any of you are looking for any last-minute gift ideas for me, I have one. I’d like (J-DONO), right here tonight…. I want to look him straight in the eye and I want to tell him what a cheap, lying, no-good, rotten, fore-fleshing, low-life, snake-licking, dirt-eating, inbred, overstuffed, ignorant, blood-sucking, dog-kissing, brainless, di**-less, hopeless, heartless, fat-a$$, bug-eyed, stiff-legged, spotty-lipped, worm-headed sack of monkey-sh** he is. Hallelujah. Holy Sh**. Where’s the Tylenol?

  21. Guest

    Stanford business professors Thomas Heller and David Victor ARE in fact finishing up a case study about ebay’s changes and present predicament, due out Q1 2009. It ought to be a doozy.

  22. Guest

    First of all, eBay should bring back the usual way of how feedback is done: simply Postive, Negative and Neutral and … both buyers and sellers should be empowered to do this… not only the buyer.

    Secondly, eBay should treat their sellers with respect and importance since it is the sellers that are the ones paying for the eBay and Paypal fees. In short, the sellers are the ones that give eBay their profit.

    Thirdly, there should be no listing fees… only Final Value Fees if the items are sold. If other smaller sites can do this… why can’t the colossal eBay?

    Fourthly, Paypal sucks for the seller! As a seller, I have not won a single dispute vs fraudulent buyers. The seller protection is a joke!

    Lastly, Google should come-up with an eBay killer after learning from eBay’s huge mistakes of stepping-on the sellers that actually give them the profit.

  23. junk

    The Ebay we used to know has entered a “black hole” of incredibly stupid decisions that has passed the “point of no return”…they might pop out the other side as a dollar store if they are lucky.

    How many times have you heard people say their “favorite seller has moved to another venue”,most who sell unique/collectibles/antiques like me are long gone.

    They have permanently damaged their core business,the small seller of unique items.

    Oh yea, I almost forgot…everything “FIGS” said(the first reply),YEA that too !

    Check out Atomic Mall for an easy to use selling/buying venue.

  24. Google have google Checkout and Ebay panic, ebay ban google Checkout use by Ebay seller. Google checkout is a good alternative for webmaster to reject paypal. If google ventures into shopping site. Ebay will lose market share. Monopoly by ebay is no good. We have been selling soccer jersey previously at ebay. Because of the negative feedback issue when only buyer can leave negative feedback. Our ID was suspended. This is due to postal service error and delay. Atleast now Ebay start to listen to seller.

  25. DonaldJr

    If eBay REALLY wanted the sellers back, they would return the power to the seller! eBay has long crossed the “just a venue” status that they SHOULD be. They are and have been shoving their idiotic policies, frequent and terrible site changes, and hiking their fees to boot!

    There are millions of sellers, both present and past, that still remember the good days…. when eBay was our best friend. The provided a stable, safe, and affordable means of supplementing incomes and boosting our collections.

    Not soon after eBay started tweaking the site for the worst. New bells. New whistles. None that I ever heard anyone ask for. But ones we all paid for nonetheless. All these did was slow down the site and make listing and selling much more of a chore than a hobby.

    Then, when we didn’t think it could get worse… it did. They jacked the prices up AGAIN. They stripped us sellers of the right to let other sellers know about problems we had with buyers. They stripped of us collectors of the right to become a community and let a friend get the high bid on an item instead of outbidding them. (Hiding IDs are a lot less friendly). They stopped letting us see the items we missed during the last 90 days, and stopped letting us view what our friends bid on. They stopped letting us research prices of the items we are selling. They stripped us of the right to limit our losses due to international fraud. (MONEY ORDERS ARE SAFE, A lot safer the PayUpPal… ) They stripped us of our rights to advertise our hobbies and favorite sites via the “ME” Ebay page. I could go on and on and on….

    What do they “GIVE US BACK” to say their sorry?? N-O-T-H-I-N-G of V-A-L-U-E!

  26. eBay has made so many bad choises in “improvements” that no matter how much the try to fix this, the truth is the many sellers who have left just won’t be going back. With sites like Esty, Seeauctions, and Bonanzle, welcoming in the sea of upset sellers and offering them a great place to sell, eBay stands no chance of winning them back.
    If your favorite seller has disappeared from eBay…go and check those three sites…I bet you’ll find them there!

    • Guest

      I was a Power Seller on eBay and stopped listing in October, 2008 when money orders and personal checks were eliminated as a method of payment. My feedback was 100% favorable for more than 3000 transactions for nine years plus. When eBay mandated PayPal, which really was double dipping in the total cost to do business on eBay, I decided they crossed the line and refused to continue selling on eBay. As many sellers have since discovered, there are many other sites other than eBay that are more customer friendly. PayPal is rapidly becoming the engine of profit for eBay for the total company but eBay as a auction site is rapidly becoming an unprofitable business venture. It appears eBay as an auction site is in an irreversible death spiral and become to stubborn to admit making some major errors and no plans to reverse. They might join the many retail sites now faced with the reality of closing down as a result of the current economic situation.

  27. Guest

    Of all the negative changes at Ebay, the worst, which is not a change at all and seems to have been going on a long time “rolling blackouts.” And regional exposure. Not to mention decreased visibility based on dsr standings. You pay full price for full visibility but do not receive it. Where are the money hungry attorneys???

    • Moving off of ebay, I decided to mail my over 700 customers of my new location. I used hand-addressed snail mail, partly because ebayers are used to receiving payments that way, so it had a higher chance of being read than e-mail.

      As I went thru my packing slips in chronological order, I couldn’ help but notice the chronic, geographical spurts the sales were coming in one and two days apart. It was like viewing America thru a wandering hole in the cloud cover. Apparently denying search exposure is a lontime thing with these people.

      Filling out the envelopes I shook my head and thought to myself, how much would I have made if the entire country had seen my antique items?

      With regard to DSR’s, you know why the scale isn’t linear? Because then the government would demand that ebay discount you 20% off your listing fee for every 20% drop in your exposure.

      This economy has allowed Donahoe to get away with bloody, bloody murder. If they’d pulled this in 2000, the whole d@mn company would have gone to jail.

  28. They’re just trying to save the face, don’t let them fool ya one more time people, screw them like they screw us. They don’t give a rat’s ass about their small sellers, they’re just trying to make them think they have their places on feebay, but it’s just for milking them even more.
    F*** them and go to alt sites!

  29. Guest

    Ebay is committing a slow suicide and and I think the only ones who care are the shareholders. I’ve sold on Ebay for years as a source for unique colectibles and have done well there until the past year. Now that their search engine is skewed in favor of the dime-a-dozen plastic China crap drop shipping power sellers, I recognize that I don’t stand a chance and am in the process of moving everything to Bonanzle. Ebay’s loss, not mine. Sellers who actually care about their customers are leaving in droves, and guess what? Those sellers were also buyers. No wonder sales are down. You reap what you sow, and Ebay is getting what it deserves. Once my move to Bonanzle is done, Ebay willl never see me again as a seller OR as a buyer.

  30. Len Lenzstuff@gmail.com

    Ebay has lost me ….. between the insertion fees, final sale fees, the economy & now Ebay /Paypal is FORCING me to use Paypal. They have forced me out. After 10 years i am done.
    BYE EBAY … it was fun

    • Catherine

      Ditto! This silver-level Powerseller packed up her clients and vacated 3 stores at eBay over 2 years ago.

      Newbies? Don’t try ‘em. 10 years back it was a nice place; today you’ll only get hurt.

      PowerSellersUnite is the ultimate site for information about other auction site alternatives.

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