DVD Player Doesn’t Display Images

    June 9, 2003

Question: I have a Sony Vaio running Win ME. I have installed a CreativeCD DVD player. The software will recognize the name of the DVD inserted, but I cannot get any video to appear. When I press “play,” the counter starts as if the DVD were playing normally.

Can you suggest something?

It sounds as though your DVD playing software has become corrupt. I would recommend re-installing the DVD playing software. If you no longer have the software, you can download the trial version of PowerDVD and if it solves your problem, you’ll either need to buy the full version of the software or contact Sony’s technical support to find out how you can re-install the DVD software that was included with your PC.

You can get the trial of PowerDVD from:

Thanks for writing!


Carey Holzman owns and operates Discount Computer Repair (602-527-9723) in Phoenix, Arizona, where he offers repairs, upgrades, custom built PCs and network wiring at highly competitive pricing. His networking tips have appeared in David Strom’s book, The Home Networking Survival Guide (McGraw/Hill), and his own book on PC maintenance is currently available at local book stores, amazon.com or directly through him. His free informative web site can be found at http://www.careyholzman.com. Donate $30 to help maintain his site and you’ll get a free autographed copy of his book. Carey can be reached directly at carey@careyholzman.com.