Nearly three-quarters (74%) of Americans feel that the easiest way to complete their holiday gift purchases is online, while 87 percent favor brick-and-mortar stores, according...
Shopper satisfaction with online retailers during the holidays indicates they are more satisfied with prices this year than they were at the same time last year, according to a...
Customer satisfaction with online retailers on Cyber Monday matched last year with 73.1 on the American customer satisfaction Index's (ACSI) 100-point scale, but overall satisfa...
Online holiday spending for the first 29 days of the season has reached $13.55 billion, representing a 13 percent increase over the same time period last year, according to the...
Online shoppers plan to spend more on holiday gifts this year, with 66 percent indicating they will spend over $500, according to a new report from PriceGrabber....
Online retail spending reached $32.1 billion in the third quarter, up nine percent over the third quarter of 2009, according to a new report from comScore.
The gr...
Online retailers may have lost as much as $44 billion dollars over the past year due to transaction problems on their website, according to a new report released by Tealeaf and...
Amazon.com has introduced “Checkout by Amazon” (CBA) that allows people with accounts to make purchases on third-party sites using their Amazon account credentials w...
Online retail spending in the U.S. reached $32.9 billion in the second quarter, up 9 percent over a year ago, according to a new report from comScore.
The growth...
PowerReviews, a provider of customer reviews for retailers and brands, has partnered with Google to share "premium user generated" product review content from client s...
Borders has launched a new "Textbook Marketplace" that allows users to buy and sell new and used textbooks.
The Marketplace features more than 1.4 milli...
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