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Google Workspace Makes A Play For Government Customers With ‘Cost-Saving Offer’

Google is making a play for government customers, touting its "cost-saving offer" in the wake of the Trump administration's efforts to scale back federal s...

Stripe CEO’s Brilliant Hack To Keep Company Customer-Focused

Stripe CEO Patrick Collison has revealed a brilliant hack to help keep the company and it's leadership in tune with customers' needs....

Meta May Offer UK Customers A Paid, Ad-Free Experience

Meta may expand its EU pay model to the UK, charging customers who want to use Facebook and Instagram ad-free....

HP Adds 15 Minutes to Phone Support to Push Customers to Digital Support Options

HP is adding 15 minutes to phone support calls in an effort to force customers to use digital options, rather than waiting for a representative....

Becoming a Customer-Centric Custom Software Company: Challenges and Tips From a Chief Commercial Office

An interesting fact: while 88% of companies admit that customer outcomes should be at the core of their business models, a mere 15% of C-level executives a...

Unwrap: The AI Revolution in Customer Intelligence

In the bustling world of data analytics, where every byte of information can be the key to unlocking the next big market insight, a new player has emerged...

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