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3 commentsMonday, August 10, 2009

eBay, GM Get Ready To Sell New Cars Together

Experimental program may trump traditional model

Car dealerships don't always make a lot of sense; they're high-pressure environments in which consumers are asked to spend tens of thousands of dollars on whatever vehicles happen to be sitting around.  So eBay and General Motors appear to be rethinking the process with a new car shopping website.

gm.ebay.com is scheduled to launch tomorrow and connect consumers to over 225 GM dealers.  Consumers should then be able to browse the dealers' new car inventories, ask questions, and negotiate all of the financial details online.

Rob Chesney, the vice president of eBay Motors, explained in a statement, "Through this program, we are helping GM dealers to extend their physical showroom while at the same time delivering to our buyers the great deals and broad selection they expect from eBay."

It's an interesting initiative, considering that most of the cars that are available online are used.  And although the initiative is indeed just an experiment, scheduled to run through September 8th and involving only California dealers, it's easy to imagine that GM and eBay would see fit to expand it.

gm.ebay.com is by no means guaranteed to succeed, however.  People may hesitate to seal big deals on a computer screen, and to say that both eBay and GM have been experiencing problems lately would be an almost laughable understatement.

News Tags: eBay, Automotive, GM
About the author:
Doug is a staff writer for WebProNews. Visit WebProNews for the latest eBusiness news.

Probably not! The problem

Probably not! The problem with this is they are only essentially doing buy it now or haggle with the dealer. They aren't letting the ebay marketplace decide the price as I feel they should be. They should start it out at the actual cost and then let people bid on it like traditionally. They may even bid more than what the dealer is looking for! But I'd bet they'd sell more cars for a profit with traditional bidding!

New cars online

There are some things I wont buy online. A new car is one of them.

So you take delivery of the new car. What if there is something wrong with it? Who do you take it back to and argue with to get it sorted? Shouting at my computer wont help. (Sorry in the UK customer service on the whole stinks, need to get loud in front of other customers to get anything to happen)

Large expensive purchases in my opinion really need to be done face to face where the price can be negotiated, the goods inspected prior to taking away and I need some where when I can take it back to for repair of faults without having to go without for periods of time.

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