WebProNews

Protest makes national news, but eBay holds firm on increases

eBay disputed third-party claims about falling listings during a week-long protest by sellers opposed to fee increases imposed by the online marketplace.

An eBay discount on listing fees coupled with management sticking by changes to its policies left the situation between sellers and eBay as it was before the strike.

Depending on the source, eBay either witnessed listings fall to the range of 13 million, as USA Today reported (via DealsCart), or had no change, according to an eBay spokesperson.

Unfortunately for the protesters, eBay behaved as predicted and kept the hotly-disputed fee increases in place. Sellers believe these punish people who sell in small lots, even as eBay courts higher volume dealers.

That summarizes eBay's strategy for growth. They have targeted volume and are willing to give up some discounts in exchange for receiving more listings. In other words, eBay settled for a smaller piece of the pie, but they want a much larger pie on the table.

The end of the protest leaves small sellers with the need to take a hard look at what they want to do next. If eBay's fees make selling on the site an unwelcome proposition, places like Amazon.com or Overstock may represent a welcoming alternative.

In August 2006, a smaller scale UK-based protest called for Google to create an auction alternative. That has yet to happen, although Google has the pieces in place to put something together between its Base and Checkout products.