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All Posts Tagged Tag: ‘Verizon’

AT&T Tops J.D. Power Purchase Experience Survey

Earlier this month, J.D. Power released the results of its “2013 U.S. Wireless Customer Care Full-Service Performance” study. The report showed that AT&T ranks number one among top U.S. mobile providers when it comes to customer service satisfaction. Today, J.D. Power released the results of its “2013 Wireless Purchase Experience” Study. The survey looks at and rates the experiences customers …

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AT&T Ranks 1st in Customer Service For U.S. Mobile Providers

U.S. mobile providers aren’t known for their fantastic customer service, but some are certainly better than others. J.D. Power’s “2013 U.S. Wireless Customer Care Full-Service Performance Study” was released this week, ranking each of the country’s mobile carriers on their customer’s satisfaction with each company’s service. The study found that AT&T now ranks highest in customer service satisfaction among all …

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Verizon Gets Three New Droids From Motorola This Year

The talk of the town regarding Motorola is its new Moto X smartphone that’s scheduled to be unveiled on August 1. Before they get to that, however, Motorola has unveiled the three new members of its Droid family for Verizon. At an event today, Motorola announced the Droid Ultra, Droid Maxx and Droid Mini. Motorola says the three phones represent …

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No Contract, Flexible Upgrade “Verizon Edge” Plans Announced

Though T-Mobile got the ball rolling with its “Jump!” plan that allows customers to upgrade their phones twice every year, AT&T soon followed suit with its similar “Next” pricing plans, which allow customers to upgrade after making payments on a device for one year. The announcements seem to have put pressure on Verizon, which earlier this week was rumored to …

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Verizon Meets Earnings Expectations, Adds 1M Subscribers

Verizon Communications today released its second quarter earnings report. The U.S. telecom company managed to meet Wall Street’s expectations, posting a $0.73 earnings per share – a 14% increase over the second quarter of 2012. The earnings came on revenues of $29.8 billion, a 4.3% increase over the second quarter of 2012. Of particular not is Verizon’s continued subscriber increases. …

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Verizon Could Soon Offer Flexible Upgrades Too

Last week, T-Mobile announced it’s new “Jump!” pricing plan. Under the service, customers would pay $10 per month for the privilege of being able to trade in their smartphone for an upgrade twice a year, with the fees for upgrading dropped to new-customer levels. It’s a deal that consumers might expect from the fourth-largest U.S. carrier that did away with …

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ACLU Files Suit Against NSA’s Phone Data Collection, Cites 1st and 4th Amendement Violations

In a move that can’t be too shocking to most, the American Civil Liberties Union (ACLU), along with the New York Civil Liberties Union, has filed a lawsuit challenging the recently-revealed NSA phone records program. The initiative, unearthed by The Guardian, involves the National Security Agency obtaining customer metadata (phone call duration, location, and more) from Verizon. Interestingly enough, the …

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Redbox Instant Will Soon Be On Roku

Roku announced on Thursday that it will soon be getting Redbox Instant. Roku announced writes in a blog post: We’re always working to bring Roku customers the best range and quality in streaming entertainment, and today we’re excited to announce that Redbox Instant by Verizon will arrive on the Roku platform this summer! Redbox Instant subscribers will be able to …

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Redbox Instant Now Available For Google TV

Google announced today that there is now a Redbox Instant by Verizon app for Google TV. Redbox Instant senior product manager Brad Bowers writes on the Google TV blog, “It’s Friday night and you want to watch a movie. Great! If you have Google TV, now you can enjoy a flick in your living room using the Redbox Instant by …

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HTC One Is Finally Coming To Verizon Later This Summer

By most accounts, the HTC One is the best Android smartphone to be released this year. It has proven itself with carriers and Google will even be offering a stock Android version of the device later this month. The only holdout in all of this was Verizon, but that will soon change. Verizon confirmed today that the HTC One will …

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Nokia Announces The Lumia 928, Exclusive To Verizon

Windows Phone fans on Verizon were disappointed last year to learn that the Nokia Lumia 920, ‘the” Windows Phone to have, would be exclusive to AT&T. They had to settle for the underpowered Lumia 820 or go with HTC’s 8X line. Good things come to those who wait, however, and that wait will soon be over. Nokia announced today that …

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