Shantanu Narayen, Adobe CEO, recently discussed on CNBC about how Adobe is working to actually create a brand new industry focused on digital engagement and customer experience management.
Articles about improving customer experience
How Adobe is Using AI to Transform the Customer Experience
“Adobe Sensei an AI and machine learning platform that deeply understands how our users work and delivers a lot of simple workflow that makes that magical moment happens in any of our applications,” noted Abhay Parasnis, CTO & EVP at Adobe.
Successful CEOs Understand The Customer Journey
When you make the shift into CEO or any type of leadership role, it means you have to take on more of a strategic process and more of a strategic approach.
Denny’s Says That Google Ads Are Bringing Customers to the Table
In 2018 Denny’s decided to move away from traditional print and TV advertising and instead focus on a more targeted digital approach which included Google advertising.
What Are Businesses Trying to Accomplish with AI-Powered Customer Support?
Everyone hates automated customer support… right? Actually, every customer hates automated customer support. Companies love it…
4 Ways to Attract New Customers in a Competitive Market
One hard truth that new entrepreneurs find out quickly is that, running a business is…
Walmart May Bring Customer Service Drones to Its Stores Soon, Retailer Files Patents
Walmart has always been known to push boundaries. The company is continuing this innovative culture…
Microsoft is Now Offering AI Certification Courses, Job-Ready Skills and Real-World Experience Included
Professionals wanting to polish their skills or add machine learning to their resume can now…
eBay Plans to Add AR Features to Enhance Shopping Experience
eBay is on a quest to make shopping more interactive and enjoyable by incorporating augmented…
How Your eCommerce Business Can Emotionally Connect with Customers
Most business owners know that providing good customer service is crucial to fostering customer loyalty…
-
Salesforce CEO: Every B2B and B2C Company Is Becoming a B2B2C Company
-
AI and Robotics Are Fundamentally Changing Healthcare
-
“Mean Girls” 10th Anniversary: Best Twitter Reactions
-
Donna the Deer Lady Learns What Deer Crossing Signs Are For
-
Autonomous Driving is Coming No Matter What, Says SoftBank CEO