CustomerExperienceNews

"Business is really simple, and people are more productive, and they're doing things that can lead to growth and opportunity," says ServiceNow CEO Bill McD...

Slack CEO: No Intention To Make Slack Free

"There is definitely no intention to make Slack free," says Slack CEO Stewart Butterfield. "What we've seen in the last little while is the biggest telco i...

Salesforce Buys Slack for $27.7 Billion

Salesforce announced that it is buying Slack for $27.7 billion in cash and stock. The company says that combining Slack with Salesforce Customer 360 will b...

Luxury Online Retailer Farfetch Focusing on Technology to Improve the Consumer Experience

Luxury online retailer Farfetch, where product prices start at around a thousand dollars, had a breakout IPO on Thursday, raising $885 milli...

ServiceNow CEO: COVID Accelerated Digital Transformation

"Digital transformation was the opportunity for our generation before COVID," says ServiceNow CEO Bill McDermott. "Now with COVID, it has accelerated and e...

IBM: Barriers To Digital Transformation Have Broken Down

"The barriers have broken down now in digital transformation because of people working from home and the need to adopt faster," says Brenda Harvey, General...

Salesforce CEO: We Are In A New Digital World

"We are in a new digital world―in an ALL digital world," says Salesforce CEO Marc Benioff. "The past is gone and it's not coming back. We are not in the fu...

Harnessing The Power Of Mobile Communication For Your Business

As technology changes so does the way we interact with each other. Before smartphones and ordering online, popping into a shop to search for a particular i...

Businesses Being Reimagined In A World That Is Now Entirely Digital

“There's a real recognition that digitization and transformation a...

Accenture CEO: Once In An Era Replatforming Of Global Business

Accenture announced the formation of Accenture Cloud First with a $3 bi...

Box CEO: Digital Selling Helping Tech Firms Prosper

"We are firing on all cylinders right now even though it's a very dynamic environment," says Box CEO Aaron Levie. "One of the great ironies probably that w...

Box CEO: All Hands On Deck With Digital Transformation

"We saw very strong enterprise growth in the last quarter," says Box CEO Aaron Levie. "We grew our number of big deals, which we measure as deals above $10...

Airbnb CEO: Every Crisis Should Lead To A New Point Of Innovation

“We said every single opportunity is a moment where we have to pivot and move fast,” says Airbnb CEO Brian Chesky. “What actually happened was, first of al...

Cloud Is The Big Winner Of Work From Home Trend

"Cloud, in general, has been a big winner as a result of the work-from-h...

There Are No People In Headquarters Right Now, Says Cisco CEO

"We have a significant business that is related to corporate headquarter facilities and there are no people in those headquarters right now," says...

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