CustomerExperienceNews

In today's digital age, social media has become an integral part of our lives. From sharing personal moments to discovering new trends, social media platfo...

How the Ecommerce Theme You Choose Helps to Deliver the Best Brand Experience

Ecommerce is a lucrative market for many businesses. By now, nearly every retail brand has either started or is working on launching an ecommerce store....

Ecommerce, Search, Social… and Conversational Space?

"When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social," says LivePerson CEO Rob Locascio. "Th...

5 Best Tips To Improve eCommerce User Experience

With the increasing competition in the eCommerce market, it has become challenging to keep the clients interested long enough to make the sale....

Welcome to 2001 As Microsoft Returns to Old Habits to Push Edge

Microsoft is falling into old habits as the company irritates customers with questionable ways of pushing its Edge web browser....

LinkedIn Users Will Be Able to Use AI to Help Create Their Profiles

If you've ever struggled to find the right words to describe your career on LinkedIn, the platform is deploying AI to help....

From Awareness to Loyalty: Understanding the Journey of Nonprofit Supporters and How to Engage Them

As a nonprofit grows and gains new members, volunteers, and donors, you’ll start to recognize core differences in how different groups of people act and re...

LinkedIn Users Will Be Able to Use AI to Help Create Their Profiles

If you've ever struggled to find the right words to describe your career on LinkedIn, the platform is deploying AI to help....

Wells Fargo Customers Are Missing Deposits

Wells Fargo customers are reporting missing deposits, with the bank investigating and promising a fix....

Delta CMO: All 85,000 Employees Are Brand Ambassadors

“I have the opportunity to serve as Chief Marketing Officer, but 85,000 people are all brand ambassadors,” says Delta CMO Tim Mapes. “All 85,000 mem...

Create a Marketing Strategy That’s Not Annoying, Says Bombora VP

“It’s really about customer experience,” says Nirosha Methananda, V...

Google Brings ‘Retail Search’ to Cloud Customers

Google is expanding its cloud services, bringing Retail Search to its clients in an effort to help them provide the best experience to their own customers....

Meta Plans to Incorporate AI Across Its Platforms

Meta is preparing to incorporate artificial intelligence across its platforms, playing catch-up to Microsoft and Google....

Dish Network Customer Data Stolen in Ransomware Attack

More details have emerged regarding Dish Network's recent outage, including the fact that customer data was stolen in the incident....

Snapchat Launches ChatGPT-Based My AI

Snap is the latest to jump on the ChatGPT bandwagon, launching My AI to Snapchat+ subscribers. ChatGPT...

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