iEntry 10th Anniversary RSS Newsletter Advertising
Visit Twellow.com
Text: Decrease Font Size Increase Font Size | Print Print Article | Share: Delicious Digg StumbleUpon Post to Twitter Post to Facebook
99 commentsMonday, December 8, 2008

eBay Attracts More Complaints

Not Having a Great Year

eBay is certainly no stranger to controversy. They even catch hell when they're giving away items (well technically, they're charging a buck....for things like sports cars, jet skis, etc.). The auction site is hosting a contest called "Holiday Doorbusters," which is basically summed up here:

eBay Holiday Doorbusters

The problem is that some users are running scripts that "game" the contest, and that of course angers eBay users, who are trying to win prizes legitimately. After all, nobody likes a cheater. However, eBay users apparently like a contest developed in a way that would allow this to happen, even less. That is where eBay comes in to receive the bulk of the blame.

Bob Sullivan at MSNBC points to a section in the contest rules that says

“Sponsor reserves the right, in its sole discretion, to cancel or suspend part or all of this Promotion at any time without notice, if in the Sponsor’s opinion there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of the Promotion, or if virus, bugs, non-authorized human intervention or other causes corrupt or impair the administration, security, fairness or integrity of the Promotion.”

"During a series of brief interviews, however, eBay representatives were unable to provide a clear explanation of what kind of automation is allowed and what is prohibited," says Sullivan.

Caught with pants down perhaps? Many eBay users have already migrated to other sites, but this has been mainly a seller issue. After this, some buyers might be inclined to follow suit. It has not been a great year for eBay, and I would guess that the company is eager to put 2008 behind them. Let's hope that 2009 offers a bit more productivity in terms of keeping users happy.

About the author:
Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Twitter: @CCrum237

Genius For Self-Destruction

EBay has shown a remarkable genius for self-sabotage. They have alienated the majority of the sellers who made them what they are today, and now they drive away the buyers as well? A little adult supervision might save this company yet, otherwise they are headed for well-deserved oblivion.

eBay management could screw

eBay management could screw up a one car funeral. I've never seen such an inept and clueless "management" except there.

Publish A Comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
2 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
SEARCH
Popular WPN Business Resources












Subscribe to WebProNews


Send me relevant info