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8 commentsThursday, December 20, 2007

Google Changes Its Mind About Money-Back SEO

Ain't it shocking what love can do?

Business makes strange bedfellows. Just in time for the FTC to approve Google's acquisition of DoubleClick, and with it an SEO firm called Performics, the company has changed its tune a bit about how to deal with SEO companies.

For the longest time, Google advised webmasters to be wary of SEO companies, and put up this warning at the Webmaster Help Center:

"For your own safety, you should insist on a full and unconditional money-back guarantee. Don’t be afraid to request a refund if you’re unsatisfied for any reason, or if your SEO’s actions cause your domain to be removed from a search engine’s index."Google Changes Its Mind About Money-Back SEO

Performics, it was pointed out by astute observers, didn't offer such a guarantee. In light of that revelation (the blogosphere is crediting Matt Cutts with pushing the change), Google simplified the language and let itself off the hook a bit:

"Don't be afraid to request a refund if you're unsatisfied with your SEO's performance. Make sure you have a contract in writing that includes pricing. The contract should also require the SEO to stay within the guidelines recommended by each search engine for site inclusion."

Google has said in the past that it has no intention of selling off Performics, but that could change too as more and more conflicts of interest emerge. It's already awkward that Google will have to change some policy wording (with regard to not having relationships with SEOs or SEOs not speaking on behalf of Google) and that Performics sells links, but as Danny Sullivan notes in a Sphinn comment section, if Google keeps the company the two will have to watch either like hawks:

"Google's going to have to worry about everything Performics does; Performics will have to be hypersensitive that they don't somehow violate a Google guideline."
 

Just not worth it

They should spin off Performics and sell it as quick as they can. Garage sale if they have to. It's just not worth the potential bad publicity and the cost of constant monitoring. Agreed, they could probably make it work as long as the two companies worked out of separate buildings - in seperate states - and made sure no insider info was traded, but I don't see enough of an upside of owning Performics to go through all that. Certainly there's more worthwhile companies out there for Google to buy.

Watch each other like hawks - Are you sure?

I think stating: "Google's going to have to worry about everything Performics does; Performics will have to be hypersensitive that they don't somehow violate a Google guideline." is over hyping the issue. Couldn't this statement be applied to any two companies that vertically integrate? Determining how the two entities play together is certaily something they'll have to figure out, but given their individual successes, increases the probability in my mind that they'll figure something out. In addition, Googles a bit more dominant a dollar driver than Performics. The acquistion isn't about Performics, so if there's conflices, I'll make a bet who will win.

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