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Author Archive for: ‘Chris Crum’

Twitter Wants You To Be Better At Customer Service

Twitter Wants You To Be Better At Customer Service

As many opportunities as social media platforms have given businesses to connect with customers, many just aren’t doing it well to say the least. According to recent research from Socialbakers, the U.S. is near the bottom of the list for customer care on both Twitter and Facebook. For Twitter, we ranked 33 out of 37 countries. Twitter has released some …

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New Facebook Buy & Sell Feature Spotted

New Facebook Buy & Sell Feature Spotted

It looks like Facebook is testing yet another feature that will help turn it into more of an ecommerce destination. We all know about the buy button, but a new feature has been spotted in the wild that puts a “Buy & Sell” option in the left-hand navigation menu under “Saved”. Facebook Testing Buy & Sell Button: http://t.co/1wNM5kku7B #facebook pic.twitter.com/be6hMhge25 …

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Significant eBay Search Issue Uncovered, Could Be Hurting Sellers

Significant eBay Search Issue Uncovered, Could Be Hurting Sellers

There’s yet another issue happening on eBay that likely isn’t going to sit too well with sellers that many probably aren’t aware is even happening. The finding comes from eCommerce news blog and eBay watchdog eCommerceBytes, which reports that eBay’s search engine is having issues specifically with its Item Specifics and filters. Ina Steiner writes: I worked with a seller …

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Here’s How To Make Your Instagram Marketing As ‘Perfect’ As Possible

Here’s How To Make Your Instagram Marketing As ‘Perfect’ As Possible

Instagram has already become a great addition to the digital marketing arsenal for a lot of businesses, but it’s about to become a much better one for a lot more businesses thanks to recently announced features. Are you incorporating Instagram into your marketing efforts in any meaningful way so far? Do you plan to do more with it in the …

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Here’s Why Google’s Panda Update Is So Slow

Here’s Why Google’s Panda Update Is So Slow

Google’s latest Panda refresh is running really slowly, which pretty much adds insult to injury for sites negatively impacted by the previous one, which rolled out all the way back in October. When that one rolled out, Google implied that things would start moving with it more smoothly. After that, it took a surprisingly long time for Google to finally …

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Here’s What’s About To Hit Netflix

Here’s What’s About To Hit Netflix

As you know, content comes and goes on Netflix. Each week, we’re bringing you a list of titles that you’ll be able to stream in the U.S. in the coming days. As always, dates are subject to change. Great news this week, Wing Commander fans… Available on 07/31: Wet Hot American Summer: Season 1 – NETFLIX ORIGINAL It’s the first …

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LinkedIn Impresses On Revenue, Earnings

LinkedIn Impresses On Revenue, Earnings

LinkedIn just released its earnings report for the second quarter with revenue up 33% year-over-year at $712 million and earnings per share of $0.55. Both of these were significantly better than Wall Street estimates, which were reportedly more like $680.3 million and $0.33. The company brought in $443 million from its Talent Solutions category and $140 million from Marketing Solutions. …

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Law That Forced Google News To Shut Down In Spain Has Really Screwed Things Up

Law That Forced Google News To Shut Down In Spain Has Really Screwed Things Up

Back in December, Google announced that it was shutting down Google News in Spain as the result of a new law in that country that requires every Spanish publication to charge Google and other news aggregation services to show snippets from those publications regardless of whether or not the publisher actually wants it that way. As you may know, some …

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Android Developers Get New Beta Testing Options

Android Developers Get New Beta Testing Options

Google announced improved beta testing for Android apps on Google Play with new features like open beta and closed beta using email addresses. Google first launched beta testing two years ago, and has been gathering feedback from developers ever since. The Google Play Developer Console lets developers release early versions of their app to select users an an alpha or …

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Facebook Is Giving Users A Security Check-Up

Facebook Is Giving Users A Security Check-Up

Facebook announced the launch of a new security feature called the Security Checkup. It lets users quickly evaluate their current security status and take appropriate action. Enhancing Security with a Quick Checkup from Facebook on Vimeo. Users will start seeing a reminder about the Security Checkup at the top of News Feed sometime over the next several weeks. Once you …

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Will Businesses Take Facebook’s Bait This Time?

Will Businesses Take Facebook’s Bait This Time?

A lot of business have felt gamed by Facebook after the company gave them a free way to reach people by their pages, got them hooked on that, and then made it so they can only reach a much smaller amount of fans without paying for sponsored posts. It sounds like Facebook is going to try a similar approach in …

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Groupon To Go Is Exactly What It Sounds Like And It Just Launched

Groupon To Go Is Exactly What It Sounds Like And It Just Launched

Groupon announced on Thursday it’s launching Groupon To Go, a nationwide delivery and takeout service the company says saves customers up to 10 percent on “every order”. The offering will first roll out in Groupon’s hometown of Chicago, and will expand to other major markets throughout the year. Austin and Boston are next up, slated for launch this fall. “Delivery …

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