Slack Will Be Even More Useful in the Future

Slack Technologies CEO Stewart Butterfield was recently interviewed on “Bloomberg Studio 1.0” where he discussed the likelihood that Slack will continue to grow and dominate messaging and workplace efficiency.

Facebook Creates Inbox for Businesses to Manage Facebook, Messenger and Instagram

Facebook is rolling out a unified inbox for businesses to manages communications across all of their social platforms; Facebook, Messenger and Instagram. This allows businesses to save time by only having to open only one app to send and receive…

Twitter Improves the Use of Direct Messages as CRM

Twitter announced today new features that help companies use the Direct Messages aspect of their platform to improve communications with customers. They have enabled companies to build in Quick Replies and Welcome Messages via Direct Messages so that businesses can…

WhatsApp Begins Sharing Data with Facebook

In a reversal of previous pledges, WhatsApp is going to begin sharing data with Facebook in order to connect accounts, detect spam and improve ad targeting. This includes sharing your phone number and usage information for Facebook’s internal use, but…

Facebook Suggests Businesses To Users in Messenger

The Information recently discovered code in Facebook Messenger pointing to how Facebook intends to turn the app into a marketplace, including an unreleased feature which would let people use the app to purchase items in stores and pay directly in…

Slack Gets Voice Calling on Desktop

Fellow team members can now talk to each other using their voices in Slack on the desktop. TechCrunch reported on Tuesday that Slack would roll this feature out soon after attending a conference in San Francisco. Josh Constine wrote: Slack…

WhatsApp To End Support For These Mobile Platforms

Last week, WhatsApp turned seven years old. Facebook acquired it for $19 billion two years ago. Late on Friday, the company announced that by the end of the year it will end support for WhatsApp Messenger on several mobile platforms.…

Google Has a New Messaging App In the Works

It looks like Google has new plans to make a bigger mark in the messaging space beyond its Messenger and Hangouts apps. The Wall Street Journal is reporting that the company has been working on a new mobile messaging service…

Microsoft Buys Talko To Add to Skype for Business

Microsoft announced that it has acquired technology from mobile communications app Talko to bring it to Skype. Specifically, it will become part of Skype for Business. In addition to the tech, the Skype team is getting Talko employees. “Together, the…

Slack Gets Do Not Disturb Feature

As we learned from a recent report, Slack has been readying a Do Not Disturb feature. Now, the company has officially announced it. Users now have the ability to snooze notifications, and as Slack puts it, you can now send…