“Digital changes the game entirely,” says Delta Air Lines CEO Ed Bastian. “The big thing you’re going to see us do is to bring the technologies, not just into the hands of the customers going mobile in terms of controlling your experience with Delta, but into the hands of our employees.”
Delta CMO: All 85,000 Employees Are Brand Ambassadors
“I have the opportunity to serve as Chief Marketing Officer, but 85,000 people are all brand ambassadors,” says Delta CMO Tim Mapes.
Delta Air Lines Announces New Payment Option
Delta Air Lines announced on Tuesday that it is providing its international customers with a new payment option. Those booking flights via delta.com will be able to pay with online bank transfers in real time. A photo posted by Delta…
Delta Stock Up After Strong Holiday, New Seats
Today Delta Air Lines announced that it will spend over $770 million through 2016 to refurbish 225 of its domestic narrowbody planes, including the Boeing 757-200, 737-800, Airbus A319 and A320 aircraft, bolstering its stock price after seeing a strong…
Delta New Seats: Airline Says Passengers Will Have More Comfort. Really?
Delta Airlines is expected to spend $770 million over the next 3 years on a major interior overhaul to most of its planes. The airline announced Wednesday that it will install new seats and bigger bins on 225 of its planes within the U.S. Delta…
Delta New Seats, Overhead Bins To Be Installed
Delta Air Lines is planning for a huge overhaul that will effect many members of their fleet, with the renovations planned including talk of new seats, larger overhead bins, and electrical power outlets for every seat. The news comes as…
Last DC-9 Retired by Delta Airlines
Following a flight from Minneapolis to Atlanta on Monday, Delta retired the last of its DC-9 aircrafts after nearly 50 years of use. The DC-9 was the oldest passenger plane left in service in the United States. It was originally…
Delta Sued Over Noncompliance with California Privacy Law
The state of California has filed the first lawsuit as a result of their new app privacy initiative, and the target is Delta airlines. Attorney General Kamala Harris announced the civil suit, claiming that the app fails to have a…
Monkeypox Scare May Have Been Caused by Bed Bugs
Monkeypox? On an airplane? Sounds like the beginning of a really bad SyFy original movie. Had the rash been on someone like Eric Roberts or Carmen Electra, this whole thing would have been insanely hilarious. Then again, all of that…
Delta Jet Rolls Off Runway In Atlanta
It is being reported that jet sustained significant damage when it rolled off a taxiway at Hartsfield-Jackson in Atlanta which is the world’s busiest airport. Delta Air Lines spokesman Eric Torbenson tells The Associated Press mechanics were testing the engines…