CES 2021: Verizon’s Skyward and UPS Collaborating On Drone Deliveries

Verizon used CES 2021 to announce its Skyward drone company will be collaborating with UPS Flight Forward for retail deliveries.

Walmart Ecommerce Business Is Humming
Walmart, Target and Amazon Using AI to Dictate Return Policy

Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.

Drone Multicopter Dji - Image by Image by Thomas Ehrhardt
Unmanned Drones Cleared For Night Flight and Flight Over People

The Federal Aviation Administration (FAA) has passed new rules allowing drones to fly at night and fly over people.

Amazon Shopping - Image by Hannes Edinger
Amazon Delivers 1.5 Billion Products During Holiday Season

Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.

National Retail Federation CEO Matthew Shay: This Is A Great Time For Innovation
National Retail Federation CEO: This Is A Great Time For Innovation

National Retail Federation CEO Matthew Shay says that the pandemic has made this a great time for innovation by retailers.

Kroger CEO Rodney McMullen: Customers That Engage Digitally Spend Twice As Much
Kroger CEO: Customers That Engage Digitally Spend Twice As Much

Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.

Amazon Using Pinkertons to Combat Unions, Spy on Workers

Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.

Shopify COO Harley Finkelstein
Shopify Evolving Into World’s First Retail Operating System

Harley Finkelstein, COO of Shopify, discusses how COVID has dramatically sped up the timeline for commerce moving online and has also moved Shopify closer to its goal of becoming the world’s first retail operating system.

Luxury Online Retailer Farfetch Focusing on Technology to Improve the Consumer Experience

Luxury online retailer Farfetch, where prices start at around a thousand dollars, had a breakout IPO on Thursday raising $885 million while setting a valuation of $6.2 billion on the company.

Panera CEO: Ecommerce Pivot Sparks Dramatic Growth
Panera CEO: Ecommerce Pivot Sparks Dramatic Growth

Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.