National Retail Federation CEO Matthew Shay says that the pandemic has made this a great time for innovation by retailers.
FutureRetailNews
FutureRetailNews

Kroger CEO: Customers That Engage Digitally Spend Twice As Much
Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.

Amazon Using Pinkertons to Combat Unions, Spy on Workers
Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.

Luxury Online Retailer Farfetch Focusing on Technology to Improve the Consumer Experience
Luxury online retailer Farfetch, where prices start at around a thousand dollars, had a breakout IPO on Thursday raising $885 million while setting a valuation of $6.2 billion on the company.

Panera CEO: Ecommerce Pivot Sparks Dramatic Growth
Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.

Is Amazon Destroying Retail?
“A set of facts could be put forward that would support that (they are destroying the retail landscape),” says former Walmart CEO Bill Simon. “Do I want to go out of business because I’ve lost my sales by not matching them on price? Or, do I want to go out of business because I’ve matched them on price?”

Adobe: Holiday Sales Could Hit Nearly $200 Billion
Adobe has released its predictions for the 2020 holiday season, between November 1 thru December 31, and online retailers are set to score big.

Massive Shift to Online Shopping… And It’s Permanent
A survey about online shopping habits indicates that the massive shift to online shopping during COVID will continue after COVID.

Alibaba Buys Top China Hypermarket In War With Walmart
Alibaba today announced it will invest $3.6 billion in Sun Art Retail Group, a huge hypermarket and supermarket operator in China. Sun Art is the largest retailer in China and competes head to head with Walmart.