Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.
FutureRetailNews
FutureRetailNews
Unmanned Drones Cleared For Night Flight and Flight Over People
The Federal Aviation Administration (FAA) has passed new rules allowing drones to fly at night and fly over people.
Amazon Delivers 1.5 Billion Products During Holiday Season
Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.
National Retail Federation CEO: This Is A Great Time For Innovation
National Retail Federation CEO Matthew Shay says that the pandemic has made this a great time for innovation by retailers.
Kroger CEO: Customers That Engage Digitally Spend Twice As Much
Kroger CEO Rodney McMullen says that customers who engage digitally come in more often and spend twice as much on average as non-digital customers.
Amazon Using Pinkertons to Combat Unions, Spy on Workers
Amazon has a complicated relationship with its employees and the latest reports are not likely to help the situation.
Shopify Evolving Into World’s First Retail Operating System
Harley Finkelstein, COO of Shopify, discusses how COVID has dramatically sped up the timeline for commerce moving online and has also moved Shopify closer to its goal of becoming the world’s first retail operating system.
Luxury Online Retailer Farfetch Focusing on Technology to Improve the Consumer Experience
Luxury online retailer Farfetch, where prices start at around a thousand dollars, had a breakout IPO on Thursday raising $885 million while setting a valuation of $6.2 billion on the company.
Panera CEO: Ecommerce Pivot Sparks Dramatic Growth
Niren Chaudhary, CEO of Panera, discusses how the company has focused on ecommerce and the “off-premise channel” to drive dramatic growth.
Is Amazon Destroying Retail?
“A set of facts could be put forward that would support that (they are destroying the retail landscape),” says former Walmart CEO Bill Simon. “Do I want to go out of business because I’ve lost my sales by not matching them on price? Or, do I want to go out of business because I’ve matched them on price?”