CRMNews

Yahoo announced the availability of programmatic native ads on the BrightRoll Exchange. Advertisers and publishers have access to bid on native mobile inventory. "The BrightRol...

Facebook Lead Ads Get New Features

Facebook announced some new features for its lead ads including a new context card, a carousel format, and the ability to reach both desktop and mobile users. Lead ads were fir...

Salesforce Announces What It Calls ‘The Future of CRM’

Salesforce just announced Lightning, which it calls the future of CRM. It combines a major redesign of the user experience, which the company calls the "Lightning Experience."...

Survey: Enterprises Struggle With Full Digital Transformations

BMC is sharing results from a survey of fortune 1000 company IT managers, finding that only five percent of those polled have fully implemented digital services and mobile technolo...

LinkedIn Sales Navigator Finally Hits Android, Gains Microsoft Dynamics CRM Integration

Last summer, LinkedIn Sales Navigator got a big refresh, making it a standalone experi...

Infographic Looks At Social Media’s Impact On CRM

FanHub recently put out this infographic looking at how social media is transforming CRM, sharing stats around communication, expectations, and user interface. "Customers are g...

The CRM Software Market Grew By 14% Last Year [Report]

The customer relationship management software market grew by 13.7% in 2013, according to a new report from Gartner. That's worldwide. The market reached $20.4 billion in 2013 compa...

Gartner: European CRM Budgets To Be Strong In 2014

European customer relationship management (CRM) budgets remain strong, despite economic uncertainty, according to a survey from Gartner. About...

Microsoft Buys Parature For Dynamics CRM

Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider Parature. The company will add the software to its Microsoft Dynamics...

Groupon’s Breadcrumb POS App Gets New CRM, Management Features

At Money2020, Groupon announced a new update to its Breadcrumb POS app, adding some CRM and employee management features. A new CRM feature lets businesses track customers and...

Microsoft Dynamics CRM For Mobile Coming In Q2

Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users. Mobil...

MacWorld iWorld: Elements CRM for iPad Announced

At MacWorld iWorld today, Ntractive announced the launch of Elements CRM for...

Microsoft Launches Cloud-Based CRM Service

Microsoft CEO Steve Ballmer announced the worldwide availability of Microsoft Dynamics CRM Online today at an event in Redmond. &nbs...

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