CRMNews

Accenture NA CEO on Creative Ways to Fill Jobs for the Digital Transformation
The CEO of Accenture North America, Julie Sweet, says that they are still seeing a very continued big focus by companies on digital transformation....
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Freshworks CEO: What We Really Have is a Business Model Disruption
In 2010, Freshworks started as Freshdesk with a dream to make a dent in the world of customer support. The company has grown exponentially since the...
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Verizon Business Markets CIO: We Have to Humanize Technology
The CIO of Verizon Business Markets, which is Verizon's small business segment, says that "We have to humanize technology." What Rajeev Chandrasekharan is talking about is Verizon'...
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Clorox: Digital is About Changing the Way We Do Business
When you think of Clorox you probably think about bleach and consumer products. However, from a business operations and marketing perspective, you might be surprised to discover th...
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Adobe Creating an Industry Around Digital Engagement and Customer Experience Management
Shantanu Narayen, Adobe CEO, recently discussed on CNBC about how Adobe is working to actually create...
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5 Reasons Your Business Needs CRM Right Now!
Customers are the lifeblood of any business, which is why companies should have clear strategies regarding their customer relationship management (C...
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The Rise of the Connected Marketer
Recently, at the IAB Digital Summit 2018 in Johannesburg, South Africa,...
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Walmart Joins Forces With Microsoft to Fend Off Amazon
In its bid to overtake its largest rival, Walmart announced a...
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5 Best CRM Mobile Apps for Doing Business on the Go
Entrepreneurs today are busier than ever, working even when they're away from the office. A good Customer Relationship Management (CRM) program goes...
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Slack Lets You Get Even More Work Done With New ‘Actions’ Tool
In its bid to become more than just a messaging platform, Slack has been collaborating with several companies to building integrations across apps....
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Square Acquires Weebly for $365 Million, Aims to Be a One-Stop Solution for eCommerce Businesses
Digital payments company Square has announced plans to acquire Weebly for approximately $365 million in cash and stock. The purchase was in line wit...
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5 Slackbots to Improve Your Business Operations in 2018
Slack has become one of the most widely used team collaboration tools on the market due in large part to its flexibility. More than just a messaging...
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Google’s Speech-to-Text API Gets a Big Overhaul That Could Benefit Businesses
Google has disclosed plans to improve its Cloud Speech-to-Text API using the same speech recognition technology that's being utilized to power Googl...
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Salesforce is Working on a Blockchain Product, Could Be Released at Dreamforce 2018
Cloud computing company Salesforce is reportedly working on a blockchain product. If all goes well, the San Francisco-based company might even annou...
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