Back in September, Salesforce unveiled SalesforceIQ, which it referred to as "the future of selling for every business."
It was designed to help both large and small businesses and included two SalesforceIQ products: SalesforceIQ for Small Business and SalesforceIQ for Sales Cloud’s iOS, Android, and Chrome apps. The former is obviously geared toward small businesses, helping them manage deals, accelerate pipelines, and guiding them through the sales process. SalesforceIQ for Sales Cloud sees relationship intelligence integrated into sales reps’ email.
At first, SalesforceIQ for Small Business was available in the U.S., Canada, and Australia. The company announced today that it is now available worldwide and that it is now called SalesforceIQ CRM from SalesforceIQ for Small Business.
The product, the company says, makes the predictive capabilities of Relationship Intelligence available to all.
SalesforceIQ CEO Steve Loughlin says, "As small business owners ourselves, we knew all too well that salespeople don’t have the time or the resources to keep track of all of the crucial information on their customers and prospects. To solve this problem, we developed Relationship Intelligence technology that automatically captures, analyzes and surfaces information for customer relationships from email, calendars and more. Relationship Intelligence seeks out the patterns needed to surface insights into future outcomes and proactively recommends actions for teams to build stronger relationships with customers and accelerate sales."
"Startup customers, such as Peerspace and Storyful, have been leveraging SalesforceIQ to work more efficiently, with the technology matching their fast-growing pace," a spokesperson for Salesforce tells WebProNews. "A survey of current customers found 70 percent increased the number of deals closed per month and on average saved over 4 hours per week from manual data entry using SalesforceIQ."
The company is offering the product to businesses with a fourteen-day free trial.
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