Visit Twellow.com

Amazon Makes It Tough To Log Off

Amazon.com is receiving some criticism for making it even more difficult for users to log off of its system.

Amazon Makes It Tough To Log Off
Amazon Makes It Tough To Log Off

Over at InfoWorld a reader explains the frustrating experience of trying to sign out of Amazon's site. "The 'Sign Out' or equivalent link that for years was at the top of nearly every page is now missing from nearly all pages of those sites. Even the most obvious page where a sign out link should be -- the page acknowledging completion of an order -- offers no way to log out. Amazon and PayPal have turned things upside down and instead of closing a session, they now want us to remain logged in after leaving their site. Why would they do that?"

Amazon responded to the reader in an email explaining it's logging out policy and why a customer might want to stay logged in. "When you log out of Amazon.com, access to your Shopping Cart, 1-Click shopping, and recommendations disappears along with your name. To regain access to the items saved in your cart, to place orders, or to view recommended items, you'll need to log in again. Just click the 'personalized recommendations' link that appears near the top of the page, and enter your e-mail address and password."

Amazon wants it's customers to stay logged in because the fewer clicks it takes to make a purchase and the more clicks it takes to log out means more revenue for Amazon but it also poses a security risk to the customer.

On the issue of security Amazon does recommend that customers log out of its site if they are using a system that is being shared with other users such as a computer at a library. Amazon says if individuals do not log out on a public computer that other users "will be able to view your account information and also will able to place an order from your account. So, I request you to log out from your account before leaving the system."

If you are using a computer that will be shared with other people it would be wise to either not shop from Amazon or to make sure that you log off of its system if you do make any purchases.

Digg This! StumbleUpon This!
AddThis Social Bookmark Widget

News Tags: ecommerce, Amazon
About the author:
Mike is a staff writer for WebProNews.

Comments

not good

Strange - Staying logged in maybe ok for some users at say home but what about users who use it at work? I know some companies do not allow such use of their network but those who do..well that is a very big security issue.

I mean even at home staying logged in can cause security risks but at work there is a 90% chance of a security risk...

I hope they offer users the option to logout otherwise they may lose customers buying from their site.

Just my view on it

Adrian
PC Technicians Direct

uhh its easy to sign out of

uhh its easy to sign out of amazon, its just not obvious. it says 'if you're not [insert name] click here'. click << there to log out!

Wow - you're soooo smart.

Wow - you're soooo smart. Now try reading and understanding the point of the article you moron.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Post new comment

The content of this field is kept private and will not be shown publicly.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
3 + 7 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Subscribe to WebProNews


Send me relevant info