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Online Shoppers Unhappy With Return Process

In a PriceRunner survey of 400 shoppers who have been purchasing items online between one in five years found that close to 40 percent of survey respondents were not satisfied with returning items they had purchased online.

The main reasons given for returning an item online were, an item was damaged, the wrong item was shipped and the item was an unwanted gift or a duplicate.

Google’s Gray Maps The Literary World

In 1993, Matthew Gray created the world’s first search engine.  Now, while working for Google, he’s created a map of the world "based on the frequency of its locations mentioned in books."

Google’s Stock Dips Amid Lawsuit Banter

In a day that has seen the Dow Jones drop by over 200 points and the NASDAQ take a 50-point dive, Internet companies such as Microsoft and Yahoo have seen their stock prices continue in a downward spiral. Unfortunately, Google’s day hasn’t been much better.

Former Disney CEO Launches Online Video Project

CNET is reporting former Disney chief, Michael Eisner, is involved with the launch of Vuguru, an independent studio for the production of online videos.

Social Media Release in Spotlight Again

Here we go again, but this time the discussion is finally happening among those who can benefit from the discussion the most – the PR industry. We took the conversation offlline to convince PR to be more effective with press releases first, before they can worry about the “why, how, when, and where” related to social media releases.

EBay Still the Leader in Online Shopping Sites
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EBay’s still king of the online shopping ring, and then some, according to numbers released by Hitwise. Amazon, Wal-Mart, Craigslist, and Target combined can’t match the grip the incumbent online auction powerhouse holds on the online shopping public.

Yahoo Daily Wire: Goodbye

The Yahoo! Daily Wire, which was an email newsletter that included Yahoo Picks, New & Notable Sites, Full Coverage and Daily Entertainment news has announced it will stop being delivered via email sometime this month.  The notice can be seen below.

Census Data in Google Earth

A student at Stanford has come up with a  cool app for Google Earth called gCensus. 

Currently, only the US Census 2000′s Summary File 1 (displaying population characteristics such as race and age) is available for mapping but there’s no doubt the developer and others will mashup more Census data in the near future. 

Bravo Accquires TV Recap Site

Bravo announced today the purchase of TelevisionWithoutPity.com, an Internet site for the television "junkie". The site features episode recaps and fan forums for televisions most popular drama and reality shows. Details of the acquisition were not disclosed.

Job Openings at Google NYC Office

If you’re looking for a job in or around NYC you might want to visit the Google’s job openings page. With the opening of their new office in Manhattan, it’s no wonder that they now have 191 job positions to fill.

H&R Block Launches Island In Second Life

The April deadline to file taxes in the United States is fast approaching, and with it comes the time of year when tax accounting firms usually see a peak volume in their business. With all the questions surrounding new tax laws, deduction advice, and audit defense, H&R block is looking to bolster its brand against all others by setting up shop in Second Life.

Page Load Times Update

In my original post I mentioned that in order to help reduce my blog’s load time I often use Web Page Analyzer and Octagate SiteTimer.

Since that post I have received a couple more suggestions for tools to use in order to help reduce Web Page Load Times.

Syncing Entourage & Nokia 6680 on OS X
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At work, I switched from Windows to Mac about 4 months ago. So far, I’m very happy with that. The MacBook Pro I got from work is an Intel Core 2 Duo machine, the OS X interface is beautiful and virtually all software I need runs on Mac.

Presidential Candidates and Analytics

I thought it would be interesting to look at all of the top presidential candidates and see what they are using for analytics for their site. I visited each site, viewed source, and looked for Javascript code or any other trace of analytics code I could find.

Small Business and Health Care

As a small business owner, I’m concerned about the growing costs of health care. This year our insurance went up 16%…nothing to sneeze at. We also upped our company contribution to 60% (from 50%), so I’m acutely aware of this cost on our bottom line.

A few weeks back, BusinessWeek ran an interesting story called Get Healthy–Or Else, about how Scotts, the lawn-care company, is tackling the high cost of health insurance. Some might argue their approach is forward thinking (one employee’s life was saved by being nagged to go to a physical) or invasive (another employee was let go for failing a drug test for…tobacco.)

Moodgeist, Skype & Twitter IM Overlay

Given Twitter has reached escape velocity, I’m sure Obvious Corp. is in for an exit.  It is a clear and simple fit for many social media portal players.  But I think the interesting fit is how Twitter could complement an IM network.  To turn this question around, consider if AIM, Y! messenger, MSN or others suddenly enabled IM status to serve as the message and the buddy list to be a social network?

Get StumbleUpon FeedFlare Working for Your Site

FeedBurner has an easy way of promoting a blog post though FeedFlare. FeedFlare simply adds a few social options to each post. You can choose to add a Digg link, del.icio.us link, ‘email this post’ option, share on Facebook and a few other handy choices. However, there are many more possibilities as you can create custom FeedFlares.

Live Search Defines Place In Dictionary

The online Merriam-Webster dictionary includes alternate links for more information about a term; among those links, visitors can find one going to Microsoft’s Windows Live Search.

AOL Enlists PointRoll To Develop Rich Media

AOL signed Gannett-owned PointRoll to beef up the troubled portal’s rich media advertising services. The two-year deal will allow AOL to offer interactive video and audio advertising products and formats to advertisers.

SEC Charges Hackers With Pumping Google

Three Indian nationals have been charged as part of the Securities and Exchange Commission’s investigation into pump and dump stock schemes the boosted prices for fourteen stocks, including Google and Sun Microsystems.

McAfee: The Internet Is Risky Business

It’s no secret that the Internet is rife with phishing and malware sites that look to prey upon unsuspecting web surfers. In a recent study, McAfee decided to take a geographical look at both the safest and riskiest places to surf the web.

Over One Third of U.S. Adults Own a Game Console

Nielsen//NetRatings says that more than one third of US adults online, 36.5 percent own a game console, and another 15.9 percent own a portable game console. Game consoles have become popular with all ages and are considered to be a major part of America’s home entertainment systems.

When it comes to who owns consoles, 71 percent are married and 66 percent have at least one child in the household. Because of video game ratings from the Entertainment Software Rating Board, home video games can be entertainment for the whole family.

Was YouTube Search Bad By Design?
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We considered the effectiveness of YouTube’s video search, and how it might be fixed. Now that Viacom has sued Google and demanded damages of upwards of $1 billion for copyright infringement, we have to wonder if YouTube’s native search was impaired, rather than ineffective.

Viacom Sues Google, YouTube
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Since negotiations fell apart between YouTube and Viacom, analysts have been speculating about whether or not the media conglomerate would take legal action against the popular video-sharing site. Specifically in light of the fact that Viacom video clips continue to appear in YouTube’s library on a regular basis.

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