Zoom Is Taking on Slack and Teams With Zoom Team Chat

Zoom is looking to take on the top dogs in the corporate messaging space with a rebranding of its own messaging platform. Zoom became a household name as a result of the pandemic, expanding far beyond its enterprise roots. As…

Microsoft Takes Aim at Salesforce With Viva Sales

Microsoft has unveiled its latest attempt to take on Salesforce, launching Viva Sales, “a new seller experience application.”

Marc Benioff: ‘Office Mandates Are Never Going to Work’

Salesforce CEO Marc Benioff has weighed in on return-to-office mandates, proclaiming they “are never going to work.”

Salesforce Focused On ‘Driving Success From Anywhere’

On the heels of a “phenomenal quarter,” Salesforce is doubling down on its hybrid work model and “driving success from anywhere.”

Hybrid Work Disparity Is Fueling the Great Resignation

Disparity between hybrid work requirements for managers and employees is leading to near-record dissatisfaction, further fueling the Great Resignation.

Latest Version of Teams Brings Customer Lockbox and Improved Search

Microsoft has released a new version of Teams, bringing Customer Lockbox and improved search.

Slack Experiencing ‘Intermittent Issues’

Slack has been experiencing “intermittent issues,” with users experiencing issues with calls, messages, and sending files.

Outage Impacting Slack, AWS, Github, Walmart, and Others

What appears to be a major outage is impacting a number of high-profile sites, including Slack, AWS, Github, Walmart, and others.

Microsoft Teams Surpasses 270 Million Monthly Active Users

Microsoft Teams has firmly cemented its place as the leader in corporate messaging, boasting a whopping 270 million monthly active users.

AWS Experiences Third Outage This Month

AWS has experienced its third outage this month, impacting yet more sites and services.

GlobalData: Communication & Collaboration Market Worth $309 Billion by 2025

The communication and collaboration (C&C) market will be worth $309 billion by 2025, driven largely by hybrid work and AI.

Twitter Acquires Quill, Will Shutter the Service

Twitter has acquired messaging service Quill and is planning on shutting it down.

Slack Has Already Transformed Salesforce

Slack has already transformed the way we work at Salesforce,” says Salesforce Co-CEO Bret Taylor. Not only has Salesforce transformed the way they work with Slack but so are the customers of Salesforce.

Salesforce Unveils New Field Service Tools to Help Mobile Workers

Salesforce has unveiled new Field Service tools in an effort to empower mobile workers.

Cloud Giants Announce ‘Trusted Cloud Principles’

Microsoft, Amazon and Google have announced “Trusted Cloud Principles,” an industry initiative aimed at protecting customer rights in the cloud.

Disney and Facebook Execs Raise Funding for Live Video Startup 100ms

Execs from Disney and Facebook have raised $4.5 million for their live video infrastructure startup, 100ms.

Slack All-In on Remote Work, Tells Execs to Limit In-Office Time

Slack is going all-in on remote work, wanting its executives to lead by example by limiting the amount of time they spend in the office.

Salesforce Economy to Create 9.3 Million Jobs, $1.6 Trillion in Revenue by 2026

A new report is demonstrating the breadth of the current digital transformation, claiming the Salesforce economy will create 9.3 million jobs and $1.6 trillion in revenue in the next five years.

Salesforce Adds AI-Driven Improvements to Service Cloud

Salesforce has announced AI-driven improvements to Service Cloud, aimed at helping service agents and their customers.

Microsoft Teams Bringing Breakout Room and Search Improvements

Microsoft Teams is set for some major updates to its Breakout Room and search features.