In today’s fast-paced, digital-first world, understanding the customer journey has become a crucial aspect of marketing and business strategy. The metaphor of a "journey" has evolv...
In today's hyper-competitive business environment, enterprises are more discerning and demanding than ever before. They know precisely what they want from their technology vendors,...
The CEO of TrenDemon, Avishai Sharon, says that they created their cloud-based software solution in order to help companies prove that the marketing...
“For businesses, the communication channels of email and phone are just becoming less and less effective,” says Scott Heimes, Chief Marketing Officer at Z...
Conversational marketing is a whole new way of thinking about marketing and sales, says Dave Gerhardt, VP of Marketing at Drift. “We go to our jobs in B2B...
"When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social," says LivePerson CEO Rob Locascio. "Th...
"What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital," says Adobe...
"We're seeing the rise of what we call the "revenue innovator, says Outreach CEO Manny Medina. "The revenue innovator is a different job description that h...