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How To Track Your Customer Journeys in Real-Time to Empower Your Sales Team
Jonathan Rowe, Chief Marketing Officer at nCino, says that taking in data on sales prospects and making it available to salespeople can drive results:...
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Yesware Founder: Have Sales Conversations that are ‘Authentic at Scale’
Matthew Bellows, Founder & Chairman Of The Board at Yesware, recently talked at Web Summit about salespeople being ‘Authentic at Scale’ and how Y...
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Coronavirus “Social Distancing” Feeds Digital Transformation Movement
"When I think out over the next two or three years, and even the next few months with coronavirus, it feeds into this whole digital transformation mov...
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How Wendy’s Innovated the Digital Journey To Improve the Customer Experience
Speed and convenience and really driving consistency of operations are core themes, says Wendy’s CEO Todd Penegor. You think about how you can conti...
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SurveyMonkey CEO: Selling To the Enterprise Has Been Wildly Successful
“We really took a strategic imperative about two and a half to three years ago to step up our enterprise game,” says SurveyMonkey CEO Zander Lurie...
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Mobile Is Finally Coming To the Enterprise, Says ServiceNow CEO
“Mobile is coming to the enterprise, finally,” says ServiceNow CEO John Donahoe. “It’s been a long time coming. We are very excited about the ...
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Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO
“Every company is going through a massive digital customer transformation,” says Salesforce CEO Marc Benioff. “When you see this transformation ...
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Salesforce Launches Single Souce of Truth | Benioff: A Computer Science Holy Grail
Salesforce CEO Marc Benioff says that Salesforce is now entering the fourth stage of computing, the pursuit of Single Source of Truth. The official na...
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Salesforce Dreamforce 2019: Update on Einstein and AI’s Role
Salesforce executives took the stage at Dreamforce 2019 to provide an update on Salesforce Einstein and the tremendous success it has been. Marco Casa...
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Aviso Launches Version 2.0 of Its AI Guided Selling Platform
Sales tech company Aviso announced version 2.0 of its AI-powered guided selling platform during Dreamforce event...
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Microsoft Opens the Door to Azure Programs Running on Competitors’ Clouds
At its Ignite 2019 conference, Microsoft announced the release of Azure Arc, a tool designed to allow developers to deploy Azure programs to Amazon an...
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The Agreement Cloud Is Going To Be The Next Big Cloud, Says DocuSign CEO
The new cloud opportunity that we see is in the Agreement Cloud, says DocuSign CEO Dan Springer. It is going to be the next big cloud because we think...
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Huge Wave Of Digital Transformation, Says Salesforce CEO
“There's a huge wave of digital transformation,” says Salesforce co-CEO Keith Block. “A lot of these different technologies are coming together....
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How Non-Amazon Retailers “Leaned Into” Prime Day To Increase Sales
“Retailers and brands took advantage of the buzz, the demand, the awareness, that Amazon has created and really rode that wave for great growth,” ...
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It Doesn’t Really Matter What Microsoft Does, Says Slack CEO
“Whatever Microsoft does we're still going to do the same thing that we would do for customers,” says Slack CEO Stewart Butterfield. “If the per...
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Our Machine Learning Platform Helps Brands Retain Their Customers, Says Medallia CEO
“We're a platform that helps some of the biggest brands in the world really understand their customers in live time and communicate with them while ...
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Salesforce Commerce Page Designer – Creates Experiences With Clicks Not Code
“We have something brand-new we call the Commerce Page Designer,” says Mike Micucci, CommerceCloud CEO at Salesforce. “It allows you to create e...
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EmployeeXM – The “Coolest” and “Most Sophisticated” Employee Experience Product
“There’s a gap between what they think is happening and really what’s going on,” says Qualtrics CEO & Co-Founder Ryan Smit...
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If You Don’t Provide a Great Customer Experience You Won’t Survive, Says Zendesk CEO
“We definitely help companies provide great customer experiences,” says Zendesk CEO Mikkel Svane. “That is the new currency of today. You can ha...
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Salesforce CEO: Every B2B and B2C Company Is Becoming a B2B2C Company
Salesforce co-CEO Marc Benioff says that every company is becoming a B2B2C company. “Every B2B company and B2C company is becoming a B2B2C company,�...
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