Building and maintaining positive relationships with customers is a key factor in a company's success, regardless of what industry or niche it's ope...
There's no denying that Customer Relationship Management (CRM) software has changed a lot since the 1990s. These days, CRM software is the go-to too...
Popups – you either love them or hate them. But no one can deny how essential they are to eCommerce businesses. When used correctly, popups can give...
Google and Salesforce have come to an agreement, one that will see the former's G Suites productivity apps directly integrated with the latter's CRM...
Amazon has released Connect, a contact center as a service hosted in the AWS cloud. The service is based on the same contact center technology Amazon has built for their own use....
LinkedIn added Conversation Starters to their messaging platform, making contacting people you never speak to so easy, even a fifth grader can do it! Let's get started:
Let's sa...
Microsoft's Skype did something very smart today, it made it possible to use Skype in guest mode and with that eliminated a choke spot for using it as a business tool. Often meetin...
Facebook announced today that it no longer will allow advertisers marketing products and services related to housing, credit or employment to target their ads based on race....
Since Facebook's Audience Network ad platform was launched, they have always been about differentiating themselves from Google Adsense by focusing more on conversions. Recently, th...
Pinterest continues to grow in popularity, having gone from 100 Million monthly users in September 2015 to 150 million today. Pinterest is also losing its status as a platform that...
Google has purchased FameBit, a technology and marketing platform that helps brands link up with social media stars on YouTube and Twitter. This is part of a growing trend where Go...
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