“When I think out over the next two or three years, and even the next few months with coronavirus, it feeds into this whole digital transformation movement,” says Splunk CEO Doug Merritt.
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How Wendy’s Innovated the Digital Journey To Improve the Customer Experience
Speed and convenience and really driving consistency of operations are core themes, says Wendy’s CEO Todd Penegor. You think about how you can continue to drive speed. The digital journey is a big one. How do we drive folks into mobile ordering? How do we drive awareness on mobile ordering?
SurveyMonkey CEO: Selling To the Enterprise Has Been Wildly Successful
“We really took a strategic imperative about two and a half to three years ago to step up our enterprise game,” says SurveyMonkey CEO Zander Lurie. “This has been a company that has thrived in going direct to end-users. We’ve built up a user base, a paid customer base, today of almost 700,000 people.”
Mobile Is Finally Coming To the Enterprise, Says ServiceNow CEO
“Mobile is coming to the enterprise, finally,” says ServiceNow CEO John Donahoe. “It’s been a long time coming. We are very excited about the mobile capabilities coming in Q3, native out of the box so every one of our customers can build them in a low-code or no-code way.”
Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO
“Every company is going through a massive digital customer transformation,” says Salesforce CEO Marc Benioff. “When you see this transformation happening it’s just incredible to watch. Every one of these major transformations is exactly that, it begins and ends with the customer.”
Salesforce Launches Single Souce of Truth | Benioff: A Computer Science Holy Grail
Salesforce CEO Marc Benioff says that Salesforce is now entering the fourth stage of computing, the pursuit of Single Source of Truth. The official name is Customer 360 Truth and it is a new set of capabilities that allow companies to connect, authenticate and govern customer data and identity across Salesforce.
Salesforce Dreamforce 2019: Update on Einstein and AI’s Role
Salesforce executives took the stage at Dreamforce 2019 to provide an update on Salesforce Einstein…
Aviso Launches Version 2.0 of Its AI Guided Selling Platform
Sales tech company Aviso announced version 2.0 of its AI-powered guided selling platform during Dreamforce event
Microsoft Opens the Door to Azure Programs Running on Competitors’ Clouds
At its Ignite 2019 conference, Microsoft announced the release of Azure Arc, a tool designed…
The Agreement Cloud Is Going To Be The Next Big Cloud, Says DocuSign CEO
The new cloud opportunity that we see is in the Agreement Cloud, says DocuSign CEO Dan Springer. It is going to be the next big cloud because we think this is about bringing multiple clouds together. We work strongly with ERP and strongly with CRM. What connects them is the agreements those companies do.