Groupon Grabs $250M Investment, Comcast Partnership

Groupon announced that it has secured a new $250 million investment from independent private company Atairos, which supports growth-oriented businesses. Michael Angelakis, Chairman and CEO of Atairos, will also join Groupon’s Board of Directors. Atairos laucnhed earlier this year with…

Time Warner Cable’s New Ad Strategy: Poke Fun at Crappy Customer Service

A few years ago, Domino’s Pizza started talking about how much Domino’s Pizza sucked. That sort of ad campaign – the we know we suck but now it’s going to be better campaign – isn’t new, but now it’s being…

Comcast Business Offers New Voice Mobility Service For SMBs

Comcast Business announced the availability of a new service called Comcast Business Voice Mobility. It serves as a phone line specifically for small and medium-sized businesses, and includes a mobile app to help keep them from missing any business calls…

Comcast’s Google Fiber Competitor Is Not Cheap

Comcast has revealed the pricing on it 2Gbps fiber network, and it’s not cheap. As predicted, Gigabit Pro is going to cost you $300 a month ($299.95, to be exact). This is more than double the price of Google Fiber,…

Comcast’s New Cordcutting Service Has a Lot of Catches

Everyone’s looking to give people more cordcutting options these days – even the guys providing the cord. Comcast has just announced a new streaming service, which it hopes to make available to the entire country by early next year. It’s…

Comcast Founder Ralph J. Roberts Dies at 95

On Friday morning, Comcast Corporation announced that its co-founder and current Chairman Emeritus, Ralph J. Roberts, has died. According to a release, Roberts died of natural causes. He was 95. “Ralph was a born entrepreneur, a visionary businessman, a philanthropist…

Now Charter Communications Is Going To Buy Time Warner Cable

Now that Comcast’s acquisition of Time Warner Cable has fallen apart, Charter Communications has swooped in to attempt an acquisition of TWC. In February, Comcast announced its intent to acquire the other cable giant, but that deal officially died in…

Comcast’s 2Gbps Fiber Could Cost $300 a Month

Comcast is in the process of rolling out a high-speed fiber network to compete with the likes of Google Fiber (and also municipalities with their own networks) – but the company has yet to reveal how much it’s going to…

Comcast: We’ll Rectify Our Screwup Only If You Promise Not to Tell Anyone About Our Screwup

At this point, it’s a little too late for Comcast to keep the public in the dark about its customer service woes. Too many people have experienced the nightmare and too many stories have come out showing, for example, just…

Comcast Says It’s Improving Its Customer Service, Offers $20 for Every Late Appointment

Comcast, still one of the most-hated companies in America, just announced what it calls a “multi-year plan to reinvent the customer experience and to create a culture focused on exceeding customers’ expectations.” Part of this initiative involves creating more than…