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CustomerExperienceNews

CustomerExperienceNews
5 Best Tips To Improve eCommerce User Experience
Brian Wallace - February 9, 2023
AdvertisingDay
Conversational Marketing Closes the Gap Between B2C and B2B, Says Drift Marketing VP
Rich Ord - January 25, 2023
AITrends
Ecommerce, Search, Social… and Conversational Space?
Rich Ord - January 15, 2023
AppProductPro
Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital
Rich Ord - January 4, 2023
AITrends
COVID Accelerated Digital Transformation, Says DocuSign CEO
Rich Ord - January 2, 2023
AWS CEO Pitches Cloud Cost Savings but Customers Not Convinced
AWS CEO Adam Selipsky is trying to convince customers that cloud computing can save them money, but many are unconvinced....
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Google Will Be Required to Delete False Search Results About People
EU citizens will have the ability to take back their online presence, thanks to a new ruling requiring Google to delete inaccurate results....
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Verizon Test Drive Lets Users Test Company’s 5G Network
Verizon is letting users test drive its 5G network without any commitment for 30 days Verizon is compe...
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7 Top Ways To Create A Great Customer Experience Strategy
The importance of customer experience can be realized with the fact that brands are willing to...
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How the Ecommerce Theme You Choose Helps to Deliver the Best Brand Experience
Ecommerce is a lucrative market for many businesses. By now, nearly every retail brand has either started or is working on launching an ecommerce store....
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Customers Will Be Able to Use Venmo for Amazon Purchases
Amazon is prepping support for Venmo as a payment option, with plans to make it available in time for the holiday season....
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Higher Prices Driving Verizon Customers Away
Verizon has the dubious distinction of being the only one of the top three wireless carriers to be losing customers....
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T-Mobile & YouTube TV Partnership = Poor Customer Experience
T-Mobile opted to back YouTube TV (YTTV) when it ended its own TVision streaming service, but customers are being left in the cold....
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Apple May Fire Employee for Helping a Customer
Apple isn't winning any popularity contests by threatening to fire an employee for helping a customer....
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T-Mobile Tops J.D. Power Study for Wireless Customer Care for 10th Consecutive Time
T-Mobile has taken the top honors in J.D. Power's 022 U.S. Wireless Customer Care Mobile Network Operator Performance Study – Volume 2 for the 10th consecu...
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Why KYC is Important in Growing Customer Base
As your business grows, it is important to keep track of your customers and ensure that you follow all the necessary regulations. One way to do this is to...
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How to Increase Customer Satisfaction Through Agent Coaching
Good customer service is a cornerstone of successful businesses, so it makes sense that business leaders want their employees to deliver the best customer...
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What is the Future of Digital Customer Service?
According to Grand View Research, “the customer exp...
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Slack Has Already Transformed Salesforce
"Slack has already transformed the way we work at Salesforce," says Sale...
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Sezzle Is the Creditization Of a Debit Card, Says CEO
"Consumers love our product because it represents purchasing power but also budgeting for them," says Sezzle co-founder and CEO Charl...
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