CRMNews

Google has disclosed plans to improve its Cloud Speech-to-Text API using the same speech recognition technology that's being utilized to power Googl...

Salesforce is Working on a Blockchain Product, Could Be Released at Dreamforce 2018

Cloud computing company Salesforce is reportedly working on a blockchain product. If all goes well, the San Francisco-based company might even annou...

Salesforce Wants to Buy MuleSoft, $6.5 Billion Offered for Acquisition

In today’s ultra-competitive business environment where customer satisfaction is key to success, every company needs to have a proper Customer Relat...

Salesforce Acquires CloudCraze, a B2B eCommerce Software Startup

Salesforce has added another tool to their CRM applications with its upcoming acquisition of CloudCraze, a Chicago-based eCommerce platform....

Salesforce Improves Einstein Analytics to Make it Easier for Customers to Extract Data

A lot of people find it challenging to use the different analytics tools at their disposal. But Salesforce hopes to change all that by making it pos...

Quick Guide to Choosing the Right CRM Software for Your Business

Building and maintaining positive relationships with customers is a key factor in a company's success, regardless of what industry or niche it's ope...

4 CRM Trends to Watch Out for in 2018

There's no denying that Customer Relationship Management (CRM) software has changed a lot since the 1990s. These days, CRM software is the go-to too...

Salesforce Offers New AI Features to Small Businesses

Most Corporations have the advantage of unlimited access to all the features a CRM (Customer Relationship Management) platform offers. Now small bus...

Snapchat is Now Offering AR Trial Ads for Businesses

Snapchat is looking to reinvigorate its brand with two new ads—Promoted Stories and AR Trial Ads. The company is hoping these new ad designs will ca...

5 Budget-Draining Facebook Ad Mistakes (And How to Resolve Them)

There's no denying that Facebook ads can be a potent marketing tool when done correctly. The social media giant offers numerous options for reaching...

SEO Vs. PPC: How to Make the Right Choice

Most successful online businesses typically aim to make maximum profits. To reach this goal, these businesses greatly rely on SEO (Search Engine Optimization) and PPC (Pay Per Clic...

5 Digital Marketing Trends You Should Be Paying Attention to in 2017

When it comes to digital marketing, content is still king. Content marketing...

Marketers Mismatch Their Media Habits With Average Americans

A recent survey by the Video Advertising Bureau (VAB) found that marketers and adver...

Microsoft and LinkedIn Ready to Challenge Salesforce CRM

Since Microsoft's $26 billion acquisition of LinkedIn three days after Christmas 2016, little has been heard from what would be Microsoft Dynamic's bold upgrade to the CRM industry...

What is CRM? Salesforce Provides Small Businesses with a Simple Explanation

Customer Relationship Management, or CRM, often gets small business owners eyes rolling. Saleforce recently created a simple, yet effective, video answer to that question targeted...

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