Nope, the leading expeditors are not blogging..not that I am aware of anyway. But Bloglines just announced that you can track your packages through your Bloglines Feeds.
Now, you can have Bloglines track the status of your UPS, FedEx, and USPS packages. From your My Feeds page, click the Add link in the left pane. Then, click the Package Tracking link in the right pane. From there you can enter tracking numbers for UPS, FedEx, and USPS packages.
Also, you can do a search on a specific tracking number. Entering a tracking number will create a subscription in your account that is updated whenever the status of your package changes.
If it absolutely, positively HAS to be there overnight, you can rest assured your media kit, tchotchke or high-resolution images have arrived safely to your editor without missing a second of your precious RSS feeds. Now if only RSS could clean my oven.
Is it me, or shouldn't Fed Ex or UPS blog? There have to be some great travel stories or behind the scene details these folks could provide the blogosphere. More importantly, I am willing to bet there is an audience out there interested in what they might have to say...top-down or bottom-up.
Kevin Dugan is the author of the popular Strategic Public Relations blog. Kevin is Director of Marketing Communications for FRCH Design Worldwide.
Visit Kevin's blog: Strategic Public Relations.
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UPS DAMAGED MY NOTEBOOK AND WILL NOT PAY
I am sending this formal complaint to all available avenues that I can, a customer, has experienced a very troubling experience with shipping my SONY VAIO computer with via UPS with Staples.
My name is ABBY; I bought a NEW SONY VAIO NOTEBOOK for $2,499.00 along with the additional service plan as a Christmas gift on 12/25/2006. I decided to return the above-mentioned NOTEBOOK for a replacement arranged with SONY. On Tuesday, FEB 02, 2007 I shipped the NOTEBOOK 12/30/2006, at a local staples store with a 2nd day special for UPS.
After 3 weeks of back and forth checking with SONY on the location of my NOTEBOOK. A SONY rep told me Staples should have provided me a tracking number. I then called Staples with the SONY rep on the phone, obtained the tracking number, GooGled the tracking number (1Z R43 507 03 0050 987 3) to discover that according to UPS WEBSITE (MERCHANDISE IS MISSING. UPS WILL NOTIFY THE SENDER WITH ADDITIONAL DETAILS.;ALL MERCHANDISE MISSING, EMPTY CARTON IS BEING RETURNED. UPS WILL NOTIFY THE SENDER WITH DETAILS OF THE DAMAGE.)
Called UPS and was TOLD they will pay for the merchandise. I later called 2 day and was told they will not be able to pay me for my NOTEBOOK as when you ship from STAPLES, STAPLES BECOME the SHIPPER and ALL PAYMENTS would be made to staples. STAPLES Manager (Kathleen) told me that she spoke with UPS they are asking for the details to replace my NOTEBOOK.
I later called Staples and was told that STAPLES has its OWN claims department that I need to file a claim with. Contact that department and the representative was means and nasty. I told them that I am saddened that Staples is not customer driven and the REP asked me if I need help or NOT. I request his supervisor and they Supervisor was much more NASTY.
I called STAPLES corporate office and was transferred to Customer Executive Team member TRACY CAMPBELL who took my detail and promise to return my call. She did ONLY to tell me that I had a declared value of $100.00. Bare in mind I did not have a copy of this shipping slip. I must admit, I may have signed off this slip without reading that this rep had inputted this value without asking me.
IT all come down to them NOT wanting to pay me. I am a SMALL BUSINESS OWNER and HAVE LOST ALL MY CUSTOMER INFORMATION AND GRAPHICS ON THIS COMPUTER.
STOPSHIPPINGWITHUPS.COM HAS I KNOW THIS ITEM WAS GOING TO BE THE RESPONSIBILITY OF STAPLES I WOULD HAVE NEVER SHIPPED VIA STAPLES. ALL IN ALL THIS IS NEGLIENCE.
ABBY