This morning we reported on a massive outage that was plaguing Verizon’s data network nationwide. Reports were flying on Twitter and on Verizon’s support forum that customers were getting no data connection on their Verizon Wireless phones. Most reports seemed …

Sometime in the middle of the night Verizon’s data network seems to have crashed. The first report hit Verizon’s support forum from San Francisco around midnight, Pacific time. Since then the thread has come alive with reports from all over …

Last week BlackBerry users from across the globe experienced outages with their service. Some of the reported problems included: accessing the web, using BlackBerry messenger, roaming in Europe, and even accessing their email. It was later found out that a …

We’ve known that some sort of apology schwag pack has been in the pipeline since the early days of the PlayStation Network outage. As the downtime stretched to nearly one month, many were wondering how Sony was going to make …

Remember all the discussion of China and its approach to the Internet that was heard around the Beijing Olympics? It seems that a lot of that type of coverage has slid into the background until recently. Apparently once Google gets involved these items become news again.

The Monday after Thanksgiving contained a hellish several hours for Yahoo and merchants on its order fulfillment platform.

Customers with credit cards to burn found some of Yahoo’s merchants unable to process orders due to problems with the underlying technology.

Plenty of popular websites suffered a couple of hours of unanticipated downtime when a truck hit a transformer and took down Rackspace’s Dallas datacenter.

That 36-hour blank spot where Skype’s login and authentication systems used to be may have been down for reasons beyond the official party line…but you have to believe the *truth* is out there.

Patch Tuesday became a Friday the 13th for Skype this month, as a Windows Update devastated Skype’s authentication network.

VoIP company Skype experienced a massive outage due to a problem the company blamed on a deficient network software algorithm.

Global usage of social networking sites increased dramatically year over year as tens of millions of people visited MySpace, Facebook, and similar services.