8 Best Practices for Call Centers Management in 2023

With all of the available options to you out there, it is important to be able to choose the best call centers management types.

A Happy Workforce is a Productive Workforce

“Who here feels happy?” asked Sir Anthony Seldon, in a Google talk last year. Seldon is the author of the book, Beyond Happiness and Britain’s best-known headmaster. Sir Anthony famously introduced happiness, or well-being, lessons at his school, Wellington College.…

What is Your Best Time-Saving Hack?

LinkedIn Influencers provided some of their strategies on saving time. “Any email you can answer in 2 minutes or less, answer now,” says Betty Liu, Founder/CEO at Radiate, Inc.

Survey Finds 1/3 of Companies Not Satisfied with Digital Employees

Accenture has a new report out called Organizing for Digital Success, which is based on the survey of over 200 digital executives in the U.S. at companies with revenue of $1 billion to over $75 billion. These include CMO CDO,…

Uber CFO Brent Callinicos Steps Down

On-demand car service Uber is saying goodbye to its Chief Financial Officer. Brent Callinicos, who served as CFO of the startup since 2013, is stepping down to spend more time with his family. “For me, this ride is coming to…

Companies Struggling To Retain Their Best Workers, Says LinkedIn [Infographic]

LinkedIn surveyed 7,530 of its members in the US, Australia, Canada, India and the UK who recently changed jobs. The company is calling this its “Exit Survey”. We’re assuming there will be more of these in the future. The findings…

Reuters: Pentagon Bookkeepers Wasted $8.5 Trillion

Earlier this summer, Reuters authors Scot J. Paltrow and Kelly Carr conducted an investigation into the Pentagon’s payroll practices; in their report, the authors alleged that an unbelievable level of dysfunction is causing financial hardships for soldiers. Today, the news…

LinkedIn Makes It Easier For Employers To Recruit Job Candidates Using Mobile Devices

LinkedIn has launched a couple of new products aimed at making it easier for employers to recruit new job candidates, specifically while on the go. They’ve expanded a couple of important recruiting tools to include mobile support, which should be…

Apple Cans Scott Forstall Over Maps, Retail Chief Out As Well

Apple announced a big company-wide reorganization at the upper level late Monday. The shakeup saw the company let go of two execs – Scott Forstall and John Browett, and it also saw others given more responsibilities in Cupertino. “Apple today…

LinkedIn Makes It Easier For Recruiters To Identify Company Followers

LinkedIn announced the launch of a new feature for its LinkedIn Recruiter “Talent Pipeline” tools, which lets you identify and engage with company followers right from Recruiter itself. LinkedIn introduced Talent Pipeline back in April to make it easier for…