CRMNews

Climate change has been in the news, with people on both sides of the issue debating what should or shouldn’t be done. In the meantime, companies large and small are taking steps t...

Chevron, Schlumberger and Microsoft Announce Collaboration to Create Oil Field Intelligence Platform

In what is considered to be an industry first, Chevron, Schlumberger and Microsoft have...

VMware COO: We Have a Bigger Plan For Security

“Fundamentally, we have a bigger plan for security,” says VMware COO...

The Agreement Cloud Is Going To Be The Next Big Cloud, Says DocuSign CEO

“The new cloud opportunity that we see is in the Agreement Clou...

Customers Accelerating Their Digital Transformation, Says HPE CEO

“Customers continue to affirm the need to accelerate the digital transformation and take advantage of the explosion of data we see around us,” says HPE CEO...

Huge Wave Of Digital Transformation, Says Salesforce CEO

“There's a huge wave of digital transformation,” says Salesforce co-CEO...

Using Live Video To Build Your Customer Base

Having a good social media strategy is crucial for any business. Even if you aren’t using social media well, it's important to have a presence, but if you...

50 Years Of Datacenter Shifting To Cloud, Says Dynatrace CEO

“You have 50 years of datacenter that is shifting to the cloud in the next ten,” says Dynatrace CEO John Van Siclen. “We are early days. There’s a lot of r...

Our Machine Learning Platform Helps Brands Retain Their Customers, Says Medallia CEO

“We're a platform that helps some of the biggest brands in the world really understand their customers in live time and communicate with them while they're...

The Pace of Digitalization in China is Much Faster Than Anywhere in the World, Says AXA China CEO

“The pace of digitalization in China is much faster than anywhe...

Disney Takes a Playbook Out of Digitally Native Companies

“All of a sudden people are realizing that Disney is going to take the advantages that they have, content that nobody else has, moats that give them actual...

Tableau With Salesforce Supercharges Our Organizations, Says Salesforce CEO

“The third cornerstone of digital transformation is the analytics and the visualization and the business intelligence to see everything in your company,” s...

Everything Can Be Digital At The End Of The Day, Says Wingstop CEO

“Everything can be digital at the end of the day,” says Wingstop CEO Charles Morrison. “We still take a lot of phone orders and a lot of people still walk....

VMware Is Now a Platform For Digital Transformation, Says CEO

“We believe that our conversations now have gone from targeted to holistic to be this platform for their digital transformation,” says...

If You Don’t Provide a Great Customer Experience You Won’t Survive, Says Zendesk CEO

“We definitely help companies provide great customer experiences,” says Zendesk CEO Mikkel Svane. “That is the new currency of today. You can have the grea...

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