We’re done with talking about if it is a good idea to digitally transform, says ServiceNow CEO Bill McDermott. Now the conversation has shifted to how quickly can you get me there.
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Chunghwa Telecom Selects Ericsson and Nokia For 5G
Ericsson and Nokia scored wins with a contract to provide 5G equipment to Taiwan’s largest telecom operator, Chunghwa Telecom.
New AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud
“We’re making email marketing even smarter with a set of new AI capabilities getting released into Salesforce Marketing Cloud,” says Salesforce VP Armita Peymandoust. “One of them is Einstein Engagement Frequency. The other one is Einstein Send Time Optimization. We also have Einstein Content Tagging out and available today to our customers.”
How To Track Your Customer Journeys in Real-Time to Empower Your Sales Team
Jonathan Rowe, Chief Marketing Officer at nCino, says that taking in data on sales prospects and making it available to salespeople can drive results: “When you are bringing all of the data into one real-time place, then you can start empowering salespeople to use the data. You can track your customer journeys in real-time.”
Sparrho CEO: Using Augmented Intelligence to Build Trust in Brands
The CEO of Sparrho says that their approach which combines artificial intelligence and 400,000 Ph.D.’s delivers scientific data to companies helping them back up their marketing messages.
Yesware Founder: Have Sales Conversations that are ‘Authentic at Scale’
Matthew Bellows, Founder & Chairman Of The Board at Yesware, recently talked at Web Summit about salespeople being ‘Authentic at Scale’ and how Yesware can help companies and their sales teams more effectively drive lead generation.
Coronavirus “Social Distancing” Feeds Digital Transformation Movement
“When I think out over the next two or three years, and even the next few months with coronavirus, it feeds into this whole digital transformation movement,” says Splunk CEO Doug Merritt.
Microsoft and NFL Expand Partnership, Focus on Surface and Teams
Microsoft and the NFL have announced an expansion of their partnership aimed at helping the league improve its efficiency, collaboration and communication.
Go Where Your Customers Are… the Mobile Phone
At the recent Social Media Day Jacksonville 2018 conference, Carlos Gil, founder of Gil Media Company, spoke about current social media marketing strategies.
Digital Transformation is the Biggest Opportunity of Our Time
I’m so excited about this cloud future and digital transformation. I have been all over the world and met hundreds of customers in the last three months. Digital transformation is the biggest opportunity of our time. ServiceNow is the platform that essentially is the platform of all platforms. Every environment in the enterprise today is a heterogeneous environment.
How Wendy’s Innovated the Digital Journey To Improve the Customer Experience
Speed and convenience and really driving consistency of operations are core themes, says Wendy’s CEO Todd Penegor. You think about how you can continue to drive speed. The digital journey is a big one. How do we drive folks into mobile ordering? How do we drive awareness on mobile ordering?
Business Prioritizing Digital Transformation For Competitive Advantage, Says Equinix CEO
“We’re seeing right now continued strength across our business because people are prioritizing digital transformation as a way to gain competitive advantage,” says Equinix CEO Charles Meyers. “The reality is people who are responding well to that are thriving and people that are not are being left behind.”
Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO
“Every company is going through a massive digital customer transformation,” says Salesforce CEO Marc Benioff. “When you see this transformation happening it’s just incredible to watch. Every one of these major transformations is exactly that, it begins and ends with the customer.”
Google Cloud & Sabre Partner ‘To Build The Future Of Travel’
Google Cloud and Sabre announced a 10-year partnership that will see Sabre move to Google…
The Need to Transform is Front and Center for Every C-Level Executive, Says Adobe CEO
“When people look at what’s happening with Amazon trying to get into their businesses, the need to transform is also front and center for every c-level executive,” says Adobe CEO Shantanu Narayen. “Given that Adobe’s been through our own transformation they want to experience that same benefit that we have been able to see.”
Google Acquires AppSheet, Leading No-Code Development Platform
Google has announced its acquisition of “AppSheet, a leading no-code application development platform used by…
Bad News For Slack: AvePoint Raises $200 Million To Help Slack Customers Migrate To Teams
Software company AvePoint just raised $200 million to, in part, help Slack customers migrate to…
Digital Adoption Platform WalkMe Secures $90 Million in Funding
WalkMe has successfully closed another round of funding to the tune of $90 million, according…
Salesforce Launches Single Souce of Truth | Benioff: A Computer Science Holy Grail
Salesforce CEO Marc Benioff says that Salesforce is now entering the fourth stage of computing, the pursuit of Single Source of Truth. The official name is Customer 360 Truth and it is a new set of capabilities that allow companies to connect, authenticate and govern customer data and identity across Salesforce.
Salesforce Dreamforce 2019: Update on Einstein and AI’s Role
Salesforce executives took the stage at Dreamforce 2019 to provide an update on Salesforce Einstein…