Yahoo does need improvements. Most of the time when I make a new account with them, Yahoo scrambles the password within a couple days.
After that, I can't send an email using Yahoo Mail without entering a human-unreadble CAPTCHA and so I have to pay beatcaptchas.com every time I want to email someone.
I remember in 2000, it was impossible to contact a human at yahoo at all, just like it is to contact a human about problems with gmail like when gmail banned my time zone for a week. In 2000 I had to call and call to find yahoo's corporate office.
Oh and asking yahoo for support help requires that you try to get past one of their human unreadable CAPTCHAs again, though sometimes yahoo removes it and sometimes they put it back, going back and forth.
So I think a change of management would be good.
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I Hope That Yahoo Don't Sell Out
I can't even begin to understand the financial status of Yahoo, im still completely baffled as to why they would need to sell, all i hope is they don't sell out, i use servies from both Microsoft and Yahoo and i would prefer for them to remain as separate businesses/entities.