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CommentThursday, May 3, 2007

Cabela's Learns Valuable SEO Lesson

Fewer clicks led to more conversions when outdoor outfitter Cabela's made a change that SEO pros should recognize, and businesses should employ.
Cabela's Learns Valuable SEO Lesson
Cabela's Learns Valuable SEO Lesson
Cabela's Learns Valuable SEO Lesson
Landing pages from search results should offer a conversion opportunity when a visitor arrives. It's a basic piece of advice that hunting and fishing equipment seller Cabela's recently embraced, with good results.

Internet Retailer discussed the Cabela's change. Their report noted how Cabela's switched from sending people to a landing page on a proxy site run by their old SEO firm, to bringing them to a page when they can make a purchase.

Derek Fortna, marketing program manager for Cabela’s, described the difference in the two systems employed by Cabela's before and after the switch:

With the earlier system, he says, “If I’m a user searching for boat trailer parts, I can’t buy from that page, I have to make another click to go into the web site to make a purchase. With the GravityStream proxy, if I find what I want I can place the order right there.” Fortna says he also likes the ability to add text to the version of the web site maintained by Netconcepts without changing anything on the native web site.
It's a valuable lesson to anyone involved in e-commerce. Never let anything stand between your customer and their desire to give you money.

Fishing for Stories?

Just kidding. Sort of....

In this day and age I can't imagine anyone in their right mind would think that putting a page between a customer and a purchase would be a good idea. Especially a page hosted on someone else's site.

I've also seen scenarios where SEO firms will require that the phone number on these landing pages direct to a line they control and then they bill the customer pay per call for the leads. This is even happening on some folk's primary site.

I don't know how desperate people are for SEO advice, but letting your SEO firm get between you and your customer is extremely stupid.

My 2 cents.

re: Fishing for Stories?

Nope, just hooked on a topic that looked like it needed a little more coverage.

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