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UK Articles

Incentives Keep Broadband Customers Loyal
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Offering loyalty incentives, such as discounts on monthly fees, service upgrades and other benefits, provides a significant boost in customer satisfaction with fixed and mobile broadband Internet service providers (ISPs) in the UK, according to a new report by J.D. Power and Associates.

Around 15 percent of fixed broadband customers and 16 percent of mobile broadband customers report having received incentives from their ISP to reward their continued loyalty.

UK Leads Europe In Smartphone Adoption

Smartphone adoption in the EU5 (U.K., France, Germany, Spain, Italy) has grown 32 percent compared to a year ago to 51.6 million subscribers, according to a new report from comScore.

Growth can bee seen across the range of monthly subscription fees, but the mid to low tier is growing faster that high tier subscriptions in each of the EU5 markets.

UK Kids Ignoring Facebook Age Limits
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A quarter of children in the UK aged 8-12 who use the Internet at home say they have a profile on Facebook, Bebo or MySpace, although the minimum age is 13, according to new research from communications regulator Ofcom.

Parliamentary Clips May Come To YouTube

Some rather important proceedings might soon become viewable to everyone with an Internet connection and access to YouTube.  A report’s indicated that a ban covering video footage of the UK’s House of Commons could be lifted in the near future.

Street View Nears Omniscience In The UK

Pick a road, any road.  So long as it’s in the UK, there’s a good chance Google will be able to provide you with pictures taken from it.  Today, the search giant made much more Street View imagery available, meaning its photographs now cover about 238,000 miles – or 96 percent – of British roads.

The figure below tells most of the story if those numbers don’t do it for you.  As you can see, just about every street in the UK has been navigated by camera-equipped cars (along with an assortment of trikes), leading to nearly total coverage.

Google Suffers Market Share Stumble In The UK
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While we normally don’t comment on market share fluctuations that occur in places other than America, some recent changes in the UK may bear mentioning.  According to the AT Internet Institute, Google’s share of the search market slipped by 1.6 percent between January and February.

That’s a significant amount.  Indeed, as the slightly upsized figure below shows (sorry for any blurriness), if Ask and AOL had suffered similar losses, they’d have been wiped out, hitting zero.

Microsoft To Spend $2 Billion On Bing Ads In The UK
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As fans of "The Office" may know, it’s fairly common for the entertainment industry to take a successful concept and adapt it for use overseas.  And now, Microsoft’s performing a similar conversion, launching a "Bing and decide" advertising campaign in the U.K.

UK’s Department Of Health Reveals $4.25m AdWords Tab
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Google users in the UK may be unusually well-informed with regards to their government’s healthcare policies.  The Department of Health revealed this week that it spent about £2.72 million (or $4.25 million at the current exchange rate) on AdWords over the past year.

To be exact: the department spent £2,720,457.11 between February 1 of last year and January 31 of this one, according to official records.  And a whopping 21,939 keywords (including ones like "health information" and "stop smoking") were covered by its campaign.

Street View Spreads To Denmark, Sweden
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Google Street View has taken in a couple more countries.  Today, coverage of Denmark and Sweden was introduced, and there are new photos of many especially interesting places in England, Northern Ireland, Wales, and other areas, as well.

Chrome Ad Campaign Nets Positive Results

Eight days ago, we wrote about a Google Chrome advertising campaign that’s taking place in the UK.  This morning, Hitwise followed up on the subject by publishing some statistics, and the stats indicate that that the campaign’s achieved a certain level of success.

Google (Again) At Center Of Tax Avoidance Accusations
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Although it’s hard to predict the split between thank you notes and hate mail, Google’s accountants may be receiving a lot of letters over the next few days.  It looks like Google managed to avoid paying about $725 million in taxes in the UK last year.

Twitterers in the UK Can Now Easily Find Locals
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Twitterers in the United Kingdom, Ireland, the Isle of Man, and the Channel Islands will be happy to know that TwellowHood, the Twellow feature that allows Twitterers to connect with people in their own area, is now available in these areas. Until now, it has only been available in the US, Canada, and Australia.

Google Pushes Chrome With Newspaper Ads

Google is a master of online advertising, and in recent days, has more than ever been vilified as an enemy of the newspaper industry.  People were understandably surprised, then, to find ads for Chrome plastered all over a UK newspaper this morning.

The Metro is a free paper targeted at commuters in 16 cities.  It’s supposed to be the world’s largest free paper and the UK’s fourth largest paper of any sort, with 1.3 million copies distributed every weekday.

European Online Holiday Shopping Off To Strong Start
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European online Christmas shopping season got off to a strong start this year in the U.K., France and Germany, according to a new report from comScore.

Visits to retail sites were up 18 percent during the first week of November compared to an average week during the prior two months, and increased even more throughout the month to reach a 41 percent growth rate during the week ending November 29.

France saw solid gains, resulting in the same 41 percent growth rate during the last week of November, while Germany showed slight lower growth at 16 percent.

UK Launches Initiative To Keep Children Safe Online

Officials in the UK have announced plans to require children beginning at age 5 to be taught about online safety starting in 2011.

The new initiative called "Click Clever Click Safe" was created by the UK Council for Child Internet Safety (UKCCIS).

YouTube Wraps Up Another Content-Sharing Deal

More professionally-produced, full-length programming (along with a lot of clips) is coming to YouTube, thanks to a deal with a television channel called Five.  Five, which operates in the UK, should bring more than 3,000 hours of content to the table.

MySpace Music Launches In The UK
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MySpace is continuing to make big strides on the music front.  Or more accurately, the social network has made a huge, across-the-Atlantic leap, as late yesterday, MySpace Music launched in the UK.

LinkedIn Celebrates 3 Million Members In The UK

If you didn’t read or somehow couldn’t guess from the title, LinkedIn’s hit a significant milestone, attracting its 3 millionth member in the UK.  This is a very good sign for the networking site that’s focused on connecting people aside from those who see each other at school or parties every week.

UK Police Arrest 2 Over ZeuS Trojan
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British police said today they have made Europe’s first arrests in the battle against an online Trojan which threatened to compromise thousands of computers in the UK.

The ZeuS or Zbot Trojan, a type of sophisticated malicious malware, is believed to have infected and accessed personal information from tens of thousands of computers around the world.

Microsoft Bing Goes Live In The UK
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Microsoft has officially launched the UK version of its search engine Bing, taking it out of beta where it has been since late May.

During the past several months of beta testing, the Bing team has been working on making its search features more relevant for UK users.

"Bing is ready for the UK consumer, with our revolutionary way of searching the Internet proving very popular," said Ashley Highfield, vice president of Microsoft UK’s Consumer and Online Business.

Social Networks Blamed For $2.25B In Lost Productivity
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Short stretches can really accumulate.  Did you know, for instance, that if someone comes back from lunch nine or ten minutes late every day, he (or she) will take the equivalent of free week of paid vacation per year?  And similarly, one IT services and technology company believes social networking is costing UK businesses $2.25 billion each year.